Marantz SR1702

[Pogre]

It doesn't get any sound from the SW when is only one selected. If I select 2, and plug it to the SW2, it works. If I change it to the sw1, not working. I have tested it with another SW ....and still the same result

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You should be getting messages if it's not working during setup.

What are the distances and levels for sub 1 and sub 2 in the speaker menu?

 

[comunicator2009]

You should be getting messages if it's not working during setup.

What are the distances and levels for sub 1 and sub 2 in the speaker menu?

I will get that info tomorrow because I let town.

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[Pogre]

I will get that info tomorrow because I let town.

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Okay. It does sound like you might have an issue, but it also seems like you're missing details that should be there when running setup if everything was selected properly. I'm guessing there may be a language barrier muddying things up a little bit too. Is English not your first language? Kudos to you if it isn't because your English is better than any second language I know.

 

[comunicator2009]

Okay. It does sound like you might have an issue, but it also seems like you're missing details that should be there when running setup if everything was selected properly. I'm guessing there may be a language barrier muddying things up a little bit too. Is English not your first language? Kudos to you if it isn't because your English is better than any second language I know.

No, English is no my first language and I told you, I went with the receiver and test it with another SW ...and the same problems. Thanks man

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[lovinthehd]

Maybe the missing sub setup language (i.e. setting particular dB levels) is just further indication of issues with the subs altogether for this avr. When you get home describe step by step what you see on screen for each step of the Audyssey setup.

 

[PENG]

No, English is no my first language and I told you, I went with the receiver and test it with another SW ...and the same problems. Thanks man

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As Pogre and HD both said, there is something weird about the missing onscreen message/warning..
If you don't mind, do another complete factory reset first, and then when you power the unit up again it should prompt you to do auto setup again. It may help us troubleshooting further f you could post the screenshots of each step during auto setup. I know it is time consuming, but it sounds like you don't want to send it in for repair yet at this point so we can keep going just a little longer..

 

[comunicator2009]

As Pogre and HD both said, there is something weird about the missing onscreen message/warning..
If you don't mind, do another complete factory reset first, and then when you power the unit up again it should prompt you to do auto setup again. It may help us troubleshooting further f you could post the screenshots of each step during auto setup. I know it is time consuming, but it sounds like you don't want to send it in for repair yet at this point so we can keep going just a little longer..

Yes, I will do that again. Thanks

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[comunicator2009]

You should be getting messages if it's not working during setup.

What are the distances and levels for sub 1 and sub 2 in the speaker menu?

There are the distances and levels. The SW is plugged in the SW 2 and it has sound. I just changed in the SW 1 and ......nonsond on the sw

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[Pogre]

Okay, those look like the default settings. Meaning Audyssey didn't do anything with it. So it looks like you haven't even gotten past the setup stage as far as your sub 8s concerned. Did it ever prompt you to adjust the volume/gain as a first step in the setup process? Something is definitely not adding up, but I can't tell if it's a glitch with your receiver or user error. When you run setup again can you take some screenshots of each step?

There are too many ways to make a mistake setting up to make troubleshooting this very easy.

 

[comunicator2009]

Maybe the missing sub setup language (i.e. setting particular dB levels) is just further indication of issues with the subs altogether for this avr. When you get home describe step by step what you see on screen for each step of the Audyssey setup.

I just got home and I am doing a factory reset and I will post here every step. The SW is plugged in the SW1 and as the last photo show, I don't hear any sound on my SW1......actualy there is a fade sound on my sw. The receiver is at half sound as the se and I bearly hear it.

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[comunicator2009]

Okay, those look like the default settings. Meaning Audyssey didn't do anything with it. So it looks like you haven't even gotten past the setup stage as far as your sub 8s concerned. Did it ever prompt you to adjust the volume/gain as a first step in the setup process? Something is definitely not adding up, but I can't tell if it's a glitch with your receiver or user error. When you run setup again can you take some screenshots of each step?

There are too many ways to make a mistake setting up to make troubleshooting this very easy.

Hi. Please check below all the steps that I have done.

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[comunicator2009]

Okay, those look like the default settings. Meaning Audyssey didn't do anything with it. So it looks like you haven't even gotten past the setup stage as far as your sub 8s concerned. Did it ever prompt you to adjust the volume/gain as a first step in the setup process? Something is definitely not adding up, but I can't tell if it's a glitch with your receiver or user error. When you run setup again can you take some screenshots of each step?

There are too many ways to make a mistake setting up to make troubleshooting this very easy.

There is a sound in the subwoofer but very low. The receiver is at maximum and the SW is very very low ....with his volume at half.

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[enrique]

and what happens when you move the .1 level knob..nvm Shouldnt make a difference since it works on sw2


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[comunicator2009]

and what happens when you move the .1 level knob..


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It is a little bit loud, but not how it supposed to be

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[enrique]

so its working now?


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[comunicator2009]

so its working now?


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Sorry, the sound is to low, not loud.

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[comunicator2009]

so its working now?


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I can bearly hear it

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[enrique]

again move the knobs .. and verifying all worked as you have it ok in sw2?


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[comunicator2009]

again move the knobs .. and verifying all worked as you have it ok in sw2?


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In the SW 2 is working

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[Pogre]

There is a sound in the subwoofer but very low. The receiver is at maximum and the SW is very very low ....with his volume at half.

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So you are getting sound then? Just not loud enough? That's where a message should pop up asking you to adjust the gain or volume nob on your subwoofer. You haven't posted an image of that screen though.