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comunicator2009

Junior Audioholic
Hi guys. I have some issues with my SR7012. When I connect the subwoofer in the SUBWOOFER NO1 it doesn't work at all. When I connect it to SubWOOFER NO2 and I select from the menu 2 subwoofers, it works. I don't have Atmos speakers yet. I am using only 5.1 for the moment.

Does anybody encounter the problem?

Thanks,

Michael


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enrique

Full Audioholic
has it ever worked? i would check your speaker settings again . also what does the display speaker info tell you. another thing lfe level should be to max


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comunicator2009

Junior Audioholic
No, never worked and the settings are LFE+Main.

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enrique

Full Audioholic
set to small and lfe 120hz. lfe+main double bass.


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comunicator2009

Junior Audioholic
No signal at all

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enrique

Full Audioholic
dam.. i would still recheck all speaker settings something has to be off somewhere.. .. did you buy this recently since you say it never worked?


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comunicator2009

Junior Audioholic
Yes, like 2 weeks a go (not new). I have tested today with another subwoofer.....the same. 2 subwoofer active......plugged in the first one ...nor working....plugged in the second one...worked. It is possible that the channel is dead?

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enrique

Full Audioholic
out of curiosity did you do/redo audessy calibration when you got it..


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comunicator2009

Junior Audioholic
Unfortunately..no, but I have tested it with the seller and averything was ok. I didn't realized at that time to test both subwoofers plugins

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enrique

Full Audioholic
so if you tested with seller he must have had it plugged to 2nd. for a reason im assuming and didnt tell you.. and im assuming test tones didnt work either for sub


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comunicator2009

Junior Audioholic
We have tested it on a movie, not the speakers test on the menu. Our mistake. Is there a solution to this?

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enrique

Full Audioholic
dont know sorry. what i mean ref test tones was if you tested at home with sub1 connected


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comunicator2009

Junior Audioholic
Yes, I know what you mean. I even reset it to factory settings and still the same.

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enrique

Full Audioholic
also when you play something and hit info for speaker display is the sub lit? amd sub not set to off anywhere.. just throwing dice at this point.. may be faulty


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comunicator2009

Junior Audioholic
We didn't go to any settings on the receiver. Only some movie scenes. I didn't think that will be problems.

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Golfx

Audioholic
Worst case can use y connect and just use Sub2 for both subs.


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comunicator2009

Junior Audioholic
Yes, I am using it like that now.

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enrique

Full Audioholic
you may want to check the 2channel playback settings too.


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comunicator2009

Junior Audioholic
The second subwoofer channel is working with no problems.

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Golfx

Audioholic
I don’t want to insult your experience but did you go through the “new” setup procedure and select two subs?


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