... tell Alex where the guy is.
I think Jeff said he was in Haverhill. That's further from me than it is from him but let me share my own story of consumer rage. It has to do with vacuum cleaner bags. I'll not mention the make but we'll call it Brand X. I found like their one and only store in the state and bought what the salesman said was their only bag for their upright vacuums. Fast forward to a couple of weeks later I find that the bag doesn't fit. I call the store and another sales guy tells me the same thing and starts suggesting that I was missing parts. Finally we figure out that I have one of their commercial vac's which does take a different bag.
"So Brand X does have more than one kind of bag for an upright?"
"Only if you count the commercial line."
"That's a 'yes'. I'm going to need to bring these back."
"Did you open the plastic bag containing the vacuum bags?"
"Of course. How do you think I figured out the bag was the wrong one?"
"Well, now we're not going to be able to resell them."
"Do you think maybe I should just eat the 35 buck then?"
"I think you should have told the salesman you had a commercial vacuum."
"I'll tell you what: I'm going to come down there and get my money back. How's that?"
"We'll see."
I couldn't wait to get there. Fortunately I had located the receipt. I put it and the bags on the counter saying that I would like to return that while I looked around the store and thought about grabbing one of their uprights and wielding it like the mighty hammer of Thor breaking everything. He processed the return. The end.
The store didn't have any cameras. I hate getting that pissed and I know that people are scared for their jobs but what ever happened to treating a customer like he wasn't a mark? In the words of Jamie, people suck.
