Logitech dropping support for the older Harmony remotes

[highfigh]

Not changing anything soon. So, it may not be an issue for a good while yet. I'm just thinking, "If one of the components in my HT dies, I'll be looking for a new universal remote, as well."


It has been so long since I last programed it, I couldn't say.

Ideally, you could buy the same brand of component- the codes should be usable- I have posted the master code set from Denon and can provide it again, but only for comparison since your actual remote is being dropped, but the hex version is what Denon sent to me. I know AVR commands that are named the same across their line work for all models.

Obviously, availability of more recent remote models will make or break your situation.

I just checked and ebay has nine pages of various models.

On the phone with them now-

Ongoing support for database and repair of bad codes,
only HrmonyRemote V7 will end as of May 28, 2025 and suuport when using Macintosh computers. From now on, use MyHarmony software, downloadable by going to MyHarmony.com

The link shows all models that will remain operable.

Harmony Software

Download the software required to setup or configure your Harmony remote

support.myharmony.com

 

[highfigh]

So is the consensus for us that have backup units that we need to program them to our current equipment and then store them back in the closet in case the APP doesn't work anymore at some point? Or do we feel there will be enough warning that we don't need to bother right now.

Check my last post for this info. As long as MyHarmony software is supported, a compatible remote can be left unprogrammed until the time it's needed.

The HarmonyRemoteV7 software is more than 15 years old.

 

[highfigh]

No, it's not that. I'm getting an account error that I don't get on my PC. Dumb, but it's a "me" issue honestly.

Does your phone save the password? Mine usually saves the previous one and since my computer is where I usually do the programming, of course I need to enter a passwork that I don't remember when I try to use my phone.

 

[Kingnoob]

Does your phone save the password? Mine usually saves the previous one and since my computer is where I usually do the programming, of course I need to enter a passwork that I don't remember when I try to use my phone.

I hope I remember pass.
Dang I need to program my Yamaha avr if it’s still possible on my ultra one remote incase support is gone and my onkyo dies. It worked but I kept getting this message.

still looking for ypao mic.

 

[highfigh]

I hope I remember pass.
Dang I need to program my Yamaha avr if it’s still possible on my ultra one remote incase support is gone and my onkyo dies. It worked but I kept getting this message. View attachment 73128
still looking for ypao mic.

If you didn't sign out of the software the last time you used it, sign out, sign in and try it again. If it still doesn't work, do you have a different USB cable? If that doesn't work, I would call tech support between noon & 5PM.

 

[Kingnoob]

If you didn't sign out of the software the last time you used it, sign out, sign in and try it again. If it still doesn't work, do you have a different USB cable? If that doesn't work, I would call tech support between noon & 5PM.

It kept saying it didn’t work but i checked the remote and it added my Yamaha. Weird glitch ??
I noticed my smart tv doesn’t turn itself on anymore when I turn the roku on. Just because I switched hdmi cables ??

 

[highfigh]

It kept saying it didn’t work but i checked the remote and it added my Yamaha. Weird glitch ??
I noticed my smart tv doesn’t turn itself on anymore when I turn the roku on. Just because I switched hdmi cables ??

I have been told that once the update reaches about 90%± a few % , it's done.

Go into device mode and test the commands- if they work, do what you need to any activities needing the Yamaha- if they work, you should be good.

Did you change the TV's input when you changed the cable? Make sure anything that's involved in CEC is set to function CEC.

Manually turn on the TV, then shut the system off and try it again.

 

[everettT]

still looking for ypao mic.

There are several on eBay FWIW, most under $20

 

[panteragstk]

Does your phone save the password? Mine usually saves the previous one and since my computer is where I usually do the programming, of course I need to enter a passwork that I don't remember when I try to use my phone.

IT's saying that the account I'm trying to use isn't associated with my devices. On my PC that same account works just fine. It's not a password issue.

 

[Kingnoob]

I have been told that once the update reaches about 90%± a few % , it's done.

Go into device mode and test the commands- if they work, do what you need to anay activities needing the Yamaha- if they work, you should be good.

Did you change the TV's input when you changed the cable? Make sure anything that's involved in CEC is set to function CEC.

Manually turn on the TV, then shut the system off and try it again.

The cable was from 5 below it costed more then mono 3 foot . I tried that I have to Manually turn on the TV every time now.

 

[highfigh]

The cable was from 5 below it costed more then mono 3 foot . I tried that I have to Manually turn on the TV every time now.

Well, this is the part of being a custom integrator that makes me hate HDMI- they add features and functions that don't always work, like CEC.

Why not go into the remote's setup and add power commands for the TV? Support for the older models doesn't end until the end of next month.

 

[Kingnoob]

Well, this is the part of being a custom integrator that makes me hate HDMI- they add features and functions that don't always work, like CEC.

Why not go into the remote's setup and add power commands for the TV? Support for the older models doesn't end until the end of next month.

I’ve been using this remote lately for volume because my onkyo remote stopped working for that. It won’t turn my tv on for some reason I think it’s programmed for it but I can’t remember we’re I put the usb cab

I haven’t been using the ultimate one because it takes a while to power on and off but I might have to eventually.
the watch tv button doesn’t work.

 

[highfigh]

I’ve been using this remote lately for volume because my onkyo remote stopped working for that. It won’t turn my tv on for some reason I think it’s programmed for it but I can’t remember we’re I put the usb cab
View attachment 73156
I haven’t been using the ultimate one because it takes a while to power on and off but I might have to eventually.
the watch tv button doesn’t work.View attachment 73157

You'll have to go into the programming software to find the problems- Watch TV needs to be assigned, just like the others.

 

[highfigh]

If everyoine thought Harmony support was bad before, they need to know that phone support with real people is done. Everything is chat or e-mail.

And I have a customer whose Elite isn't communicating with the hub. This sucks.

 

[Golfx]

yeah when they first announced their exit I was sad. My wife is not into multiple remotes nor am I either. I switched to Control4 for just the home theater. I know it was more upfront but I so like having a dealer/programmer dial in remotely to fix the glitches that occur when one source or another (apple tv in particular) frequently updates and breaks stuff.

 

[DigitalDawn]

Also, the Control4 Halo remotes are great. My clients love them.

If the user already has Control4, the Halo's can be installed without an installer. Super easy.

 

[highfigh]

Also, the Control4 Halo remotes are great. My clients love them.

If the user already has Control4, the Halo's can be installed without an installer. Super easy.

C4 isn't user-programmable, a lot more expensive, limited dealer network. Small dealers can't sell C4 because they won't buy enough to make C4/ADI happy. Some consumers want to program their own without waiting for a dealer to get around to it.

AFAIK, Halo requires the C4 base and more setup than many customers can handle or are willing to do- great for dealers, but the number of Harmony remotes out there really ate into URC's market, evenn though they require dealer setup, too. Harmony's database was far better than URC's and the tech support staff were able to do things URC never would. The latert Harmony remotes also used IP control, when applicable.

BTW- did you see this?

https://www.remotecentral.com/cgi-bin/mboard/rc-custom/list.cgi

 

[Golfx]

C4 isn't user-programmable, a lot more expensive, limited dealer network. Small dealers can't sell C4 because they won't buy enough to make C4/ADI happy. Some consumers want to program their own without waiting for a dealer to get around to it.

AFAIK, Halo requires the C4 base and more setup than many customers can handle or are willing to do- great for dealers, but the number of Harmony remotes out there really ate into URC's market, evenn though they require dealer setup, too. Harmony's database was far better than URC's and the tech support staff were able to do things URC never would. The latert Harmony remotes also used IP control, when applicable.

BTW- did you see this?

https://www.remotecentral.com/cgi-bin/mboard/rc-custom/list.cgi

C4 is user programable if you buy a software package—but you cannot add new equipment without dealer assistance. The disadvantage you are presenting—little user programing and large dealers only—is precisely the reason I have it. I want a large experience dealer/programmer to remotely dial in and fix issues. I do not mind the additional expense. It keeps me from having to learn yet another new set of initial setup and maintenance Instructions.

 

[highfigh]

C4 is user programable if you buy a software package—but you cannot add new equipment without dealer assistance. The disadvantage you are presenting—little user programing and large dealers only—is precisely the reason I have it. I want a large experience dealer/programmer to remotely dial in and fix issues. I do not mind the additional expense. It keeps me from having to learn yet another new set of initial setup and maintenance Instructions.

I was able to make changes remotely with some Harmony models and it was great- I didn't need to go anywhere.

 

[DigitalDawn]

C4 isn't user-programmable, a lot more expensive, limited dealer network. Small dealers can't sell C4 because they won't buy enough to make C4/ADI happy. Some consumers want to program their own without waiting for a dealer to get around to it.

AFAIK, Halo requires the C4 base and more setup than many customers can handle or are willing to do- great for dealers, but the number of Harmony remotes out there really ate into URC's market, evenn though they require dealer setup, too. Harmony's database was far better than URC's and the tech support staff were able to do things URC never would. The latert Harmony remotes also used IP control, when applicable.

BTW- did you see this?

https://www.remotecentral.com/cgi-bin/mboard/rc-custom/list.cgi

I was really happy to see that Daniel was getting things back online at Remote Central!

I totally understand that most folks here want an alternative to Harmony. I know that Control4 may not be a perfect fit in that department, but there is a program that allows owners to program the interface and actions. I too wish there was an alternative for DIYers.