Yes! I should have put it in the op!
I sent a question Saturday about the speakers I bought. Are they factory refurb, any cosmetic damage, etc. This was the reply.
Thank you for contacting us. This item is not refurbished or reconditioned. We do occasionally sell refurbished items but they are clearly marked as such. We thoroughly check these out before offering them for shipment. The condition is like new. There are no cosmetic blemishes and all of the original manufacturer's accessories, paperwork, packaging and warranty are included.
Now that's a reply I like to read! I'm taking them on their word for it. They have almost 28,000 transactions and 99.9% positive feedback. You don't see that often with that many transactions.
As I was typing this, they called me to work out the shipping details. They'll be arriving on a pallet I guess. Big order (literally). Sounds like I'll have them by the end of the week.