The Audyssey MultEQ Editor app users thread (with facts and tips)

P

PENG

Audioholic Slumlord
Hello all, I run into a weird issue with the MultEQ app (Android phone). I run Audussey measurements several times and every time the results were that my subwoofer level was set to -12. This happened even if I lowered the level way down and it was also shown in the app's subwoofer level indicator before the measurements are started. As a last resort, I run the measurements using the AVR (X3600H) and then the subwoofer level was set as expected. Have any of you noticed this behavior from your MultEQ app? Is this a known issue? Thank you for any info!
If this happened even with the sub's volume turned way down, such as near the minimum or at minimum position then something is wrong for sure. Have you tried uninstall and reinstall the app? Or try using another device?
 
R

Ruato

Audiophyte
If this happened even with the sub's volume turned way down, such as near the minimum or at minimum position then something is wrong for sure. Have you tried uninstall and reinstall the app? Or try using another device?
Yes, sub's volume was turned way down to near minimum. I didn't do an uninstall and reinstall. Will do it later, a good idea. Previously the app has worked OK, it has been ~5 months since my last measurements.
 
R

Ruato

Audiophyte
If this happened even with the sub's volume turned way down, such as near the minimum or at minimum position then something is wrong for sure. Have you tried uninstall and reinstall the app? Or try using another device?
Uninstalled the app and reinstalled it. Same erroneous results, that is, the subwoofer level was set to -12 every time. Audyssey measurements done using AVR still worked as it should (i.e. differently from the app).
 
R

Ruato

Audiophyte
I have the same problem. It looks like a bug.....
Thank you for the information. I sent a message to the support email address over a month ago, no response. There was a firmware update for the AVR last week, I plan to test the app again later this week.
 
R

Ruato

Audiophyte
Is here anyone whose app works OK? It would be interesting to compare the configs.

Btw, my AVR is Denon X3600H.
 
panteragstk

panteragstk

Audioholic Warlord
I’ve the 4200W that did not get the Audyssey app firmware support. :mad:
My 1300 doesn't have it either. It's acting up too. If a factory reset doesn't fix it, it will get replaced. With what? No idea.
 
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