A quick credit union story, some of which I've told before...
- My debit card had been deactivated because I wasn't using it.  I found this out because I tried to use it.  

 
- I called my credit union four weeks ago to get it reactivated.  They couldn't do that because it had expired, but they'd send me out a new one in (I thought she said) 7-10 days.  This took about 20 minutes to work through, mostly on hold, but the woman on the phone was very clear that I was getting a new one sent to me.
 
- I was going to call and check on it, as it had been longer than that, but then I got inspired to do it after receiving a note in the mail on Saturday that my community mailbox had been recently vandalized and to contact people if I had been expecting a credit card.  Sweet.
 
- I checked my account, and there wasn't any unusual activity.  So, I called this morning.  Fast forward another 20ish minutes, and they never sent me a new card because they can't.  I have to apply online for one.
 
So, I applied online and am anticipating being told in a month that I need to come into the credit union to apply for one.  
 
Well, at least I know that it wasn't stolen.