unsolvable web interface problem
I've had my AVP for just over a month now, and completely love it. It replaced an excellent sounding, but buggy Krell HTS, and the Denon is better in every way.
However, I have one problem that doesn't seem to be resolvable either by consulting web resources (including avsforum and here) or by talking to Denon technical support. So my last hope is that Gene will have some magical way to escalate this to the right people for an answer. (I wouldn't be surprised if it required communicating with Denon Japan.)
I can provide more detail, but, basically, because I need to have a mix of static and dynamic IP addresses, from different class C subnets, on my home LAN, I am unable to use the AVP's web interface from computers on one subnet or the other. Even though these machines, including the AVP, are all on my home network, if I give the AVP a static IP address, from that subnet, the computers using dynamic, DHCP-provided addresses cannot access the AVP. Conversely, if I let the AVP get its address dynamically, from the other subnet, then the computers using static IP addresses cannot access the AVP. And it is particularly unfortunate that of the two main computers I would like to use to access the AVP, one is on the dynamic subnet while the other is on the static subnet, so I really cannot win, no matter what I do.
The problem derives from the fact that the GoAhead HTTP server embedded in the AVP requires incoming connections from any subnet but its own to provide a username and password. I strongly suspect that if I could just provide this built-in username and password I could access the AVP from either subnet, and all would be well. But no one seems to know what this username and password are. (I'm not at all worried about security, as the AVP is not visible outside my LAN, since I normally have it set it up to use a dynamic, NAT-ed address from DHCP.)
I researched the GoAhead software a little bit and see that they've made it easy for companies to compile the software with their own username and password, but that it is blank by default. Since blanks do not work, it seems clear that Denon chose to define their own username and password. I would ever so very much like to find out what the username and password are, so I could actually make use of the web interface. If authorities at Denon would prefer not to make these public, I would be happy to commit to never revealing them to a soul if I could be told them in private. Or perhaps if the username and password are not forever fixed--maybe altered values can be placed in non-volatile RAM?--perhaps some kind engineer would be willing to log into my machine remotely and change the username and password for me. (I'd have to temporarily give it a static IP address for it to be publicly visible, but that's doable, at least for a short time.)
I'm sure this problem is rare. No one on the AVP thread on avsforum had ever heard of it. But other Denon threads over there have posts from people who have experienced the problem, so it's not *just* me.
Any hope?