And they finally replaced it last week. I wanted to try gene's suggestion of bi amping and tuning the bass sections of my towers with my subs and pulled the noobiest noob thing a person can do. I forgot to remove the jumpers on one of my towers.
There was an electrical hum, then it fell silent. If I let it sit a few minutes and tried to power up again, the light would come on then shut off within a few seconds
The process took almost 3 weeks from the day I called. They had it for 2 weeks while they determined whether or not to replace and kept me hanging the whole time! In the end it worked out and they sent me a new one. Phew! Right now I don't have them bi amped, but still haven't abandoned the idea... It was 100% my fault and I frigging guarantee it won't happen again.