I'm always sure to give credit where credit is due Ed. SVS has delivered a second to none approach at customer service and have been a pleasure to do business with. Enough so that I have not been able to return the 1000's as of yet and already placed my new order. FedEx has been a nightmare on my end and have failed to pick up my subs twice now and looks like they won't be here today either. If I'd known the cost and hassle of a pickup from them, I would have just arranged to drop them off. This is not on SVS as they are not who dropped the ball.
Ed, if you are reading this, it says on the owners manual for the PB-2000 and SB-2000 on your website that the 2000 series are available in piano gloss black or premium black ash. Though the option to select finish is not a choice. If at all possible, I would certainly go with piano gloss black and if so will need to adjust my order before it ships. Thanks in advance for your time and efforts!