Tekton Enzo - The most inexpensive speakers that is in the league with high-end speaker

[Grador]

So an Internet Direct Company, that has no people to meet face to face with 90%+ of their potential customers puts customer service anywhere else but first? I'd like you to think about that for a second and how insane that sounds.

Find another ID company with that kind of philosophy, or at least a successful one. Or any other company for that matter.

When I bought my EMPs I had them in a week. When I had a minor issue I received a response to my email within 12 hours. The response I got to that email listed the hoops they would go through to make me happy with my speakers.

Apparently I should no longer expect this if they are "busy."


I'm really enjoying being told from someone who has never heard the speakers how absolutely fantastic they are, but being told that I cannot disagree since I have never heard them.

 

[SearchofSub]

I'm not even sure how to respond at this point. Crazy is as crazy does

If it makes sense to you then ok I guess.

Maybe Im not explaiing things clearly enough.


An ID company is based on "word of mouth" pretty much. Everyone knows there wont be any retailers carrying their products. So when it comes to marketing,(advertising there product) it comes down to sending your product NOT to a local brick and motor retailer, but an professional INTERNET company that assess products.

The mass market is through professional reviewers that are established and have been around for years. A normal consumer like YOU and I have to rely on professional review FIRST, then a word of mouth second (just to confirm or vierify of their quality of product) through internet forums like these..

In most cases, when one does not have the time to dig into as much as most people here or at AVS, they simply goto a pro review first, read a few posts of owners reviews after (just to confirm and double check), then buy the product.


So far, I do not think ANY owners of Tekton had anything bad to say about their performance.


When you think that you DESERVE a owners list from a ID company, and knock them because they dont provide it for YOU, that is plain silly. They dont have any obligation to provide that information to you.. Nor is it in their business moto. It is simply not stated at their website by Eric or anyone affiliated with Tekton.

Instead of b!tching about not getting a "list" of owners and crossing them out, be a regular and like 99% of people, take the dive and purchase the product since they have the money back guarantee, or like you are doing now, ask around these forums.

But I dont think its a great idea to bash on a ID company AGAIN because they have not provided you the list that they are never required to do in the first place...

 

[Grador]

Pushing your condescending bull aside, he's not bashing them for not providing a list of customers, but for not responding to an email. Why in the world would I want to give my money to someone who doesn't want to give me the time of day?

Furthermore they do not have a money back guarantee, they have a 15% restocking fee. This is something I have never seen before in an ID company.

 

[SearchofSub]

He is bashing them for not providing a list. He E-mailed them to get a list of owners. What do you expect Tekton to do? Its not like he inquired them about their prodcuts and how it functions.. He emailed them for a list..

 

[fuzz092888]

Maybe Im not explaiing things clearly enough.

We agree

An ID company is based on "word of mouth" pretty much. Everyone knows there wont be any retailers carrying their products. So when it comes to marketing,(advertising there product) it comes down to sending your product NOT to a local brick and motor retailer, but an professional INTERNET company that assess products.

Why are you giving so much weight to professional reviews? Especially since you have to pay to the speakers reviewed, more often than not the review is tied to advertising dollars, and most of the reviews don't include measurements.

The mass market is through professional reviewers that are established and have been around for years. A normal consumer like YOU and I have to rely on professional review FIRST, then a word of mouth second (just to confirm or vierify of their quality of product) through internet forums like these..

So that market is through word of mouth in the last paragraph, but it's through professional reviews? I don't need a professional reviewer to tell what I should like and what's good. I know what I like, and I know what I consider "good". I know this from measuring speakers, listening to speakers, researching speakers and speaker design, and studying speakers and speaker design. Furthermore, I trust the opinions of people I know, more than reviewers that I don't know (personally). That being said, I'm not bashing professional reviews, since I often like to read some of them, but when it comes down to brass tacks, unless the review includes measurements and ties what they described subjectively to the measurements it doesn't really mean much in terms of influencing my buying decisions.

In most cases, when one does not have the time to dig into as much as most people here or at AVS, they simply goto a pro review first, read a few posts of owners reviews after (just to confirm and double check), then buy the product.

I guess so, but I'm not rich enough to drop hundreds or thousands of dollars at the drop of hat and the word of a few strangers.

So far, I do not think ANY owners of Tekton had anything bad to say about their performance.

Except for the ones who have blown tweeters and not been provided with replacements.

When you think that you DESERVE a owners list from a ID company, and knock them because they dont provide it for YOU, that is plain silly. They dont have any obligation to provide that information to you.. Nor is it in their business moto. It is simply not stated at their website by Eric or anyone affiliated with Tekton.

I DESERVE a response. I knocked them for not providing a response, even an automated one, providing a timeframe for a response. Which is far from "plain silly". Please get your facts straight before slandering others.

Instead of b!tching about not getting a "list" of owners and crossing them out, be a regular and like 99% of people, take the dive and purchase the product since they have the money back guarantee, or like you are doing now, ask around these forums.

I doubt 99% of people spend hundreds or thousands of dollars and take random "dives". At least none of the people I know. On top of that, how is one supposed to even do that without a response from the company? Why would I trust a "money back guarantee" when I can't even get a simple response? Why would I spend hard earned money on speakers that may or may not take months to get, are an unknown quantity to me, when I can't even get a simple e-mail reply, and when one of their biggest proponents has just told me they are a customer service second, third, or fourth company?

But I dont think its a great idea to bash on a ID company AGAIN because they have not provided you the list that they are never required to do in the first place...

I don't believe I ever bashed them, I merely stated that I had not received a response.

 

[fuzz092888]

He is bashing them for not providing a list. He E-mailed them to get a list of owners. What do you expect Tekton to do? Its not like he inquired them about their prodcuts and how it functions.. He emailed them for a list..

As stated above, you should probably understand what you're criticizing before you state things that clearly aren't true.

 

[Chu Gai]

Remember when Elemental Designs said they were waiting for or ran out of things like capacitors, packaging material, and the like? You run out of things because either you didn't place the order in a timey fashion or you don't have the money to pay for the stuff and they won't send you on credit. As to working 12 hours a day, what's the big deal?

 

[fuzz092888]

Remember when Elemental Designs said they were waiting for or ran out of things like capacitors, packaging material, and the like? You run out of things because either you didn't place the order in a timey fashion or you don't have the money to pay for the stuff and they won't send you on credit. As to working 12 hours a day, what's the big deal?

My family has owned their own business for over 50 years. Working 12 hour days is pretty normal when the business isn't huge and you do most of the work yourself to save money. I can't ever remember my Dad or Grandpa saying customer service is anything but number 1.

 

[SearchofSub]

I was trying to say an ID company lives and dies through the word of mouth as in, pro reviews/owners, all a word of mouth since they are an ID company.

Their customer service needs to be fixed, I agree.. I think they are getting better.

When it comes to money, and when they charge you without any reason, it gets alot more complicating. I dont think there are any reports that say he charged without shipping, or a customer returned their speakers and never recieved money back.


Just keep asking around fuzz, I'm sure there will be someone in your area who will have the Tektons sooner or later.

 

[ImcLoud]

You are in the wrong place to talk about Tektons, although they have been picking up followers, the following here in minimal...

I own a pair of Lores and use them in a tube powered 2.0 system just for music, in my bedroom.. I love them and feel for the price of the lores there isn't much out there that can stand with them and alone...

I have heard the pendragons, mlores, bookshelfs and all have been good, but the lores to me were the best value {and best sounding}... I wouldnt spend 700 for the upgrade, IMO tekton is a decent speaker for someone looking for an efficient pair of speakers that doesnt want to follow the heard and doesnt have a huge budget..

NOW as far as not using a sub for theater, NO you need a sub... or 4

Do you remember this post of mine 40 plus posts ago... Why couldn't this thread end on the first page, it would have been painless... The speakers are decent, I love my Lores and for what they do they do it well... Are they the end all third coming of jesus that some reviewers say they are? I don't know, I prefer the sound from a pair of sierra 1s and an SVS sb1000 over the lores but then that wouldn't fit what I wanted them for... Efficient Music playing with no sub...

When I read reviews and then hear the equipment it makes me think, I have listened to so much stuff, and in my head I know what has stood out, Ascend acoustics entire line is about the end all of speakers when it comes to what you get for your money, HSU subs are also in that position for subwoofers anyway {not of fan of their bookshelfs}, Emotiva amps are... well the least expensive, most solid built, best designed for the money, I am not one to spend $5K on an amp because it is made by company a vs b... If it says 1000 watts class a/b then most likely you wont notice the difference between it an another a/b class amp with the same ratings for 5 times the cost...
You want an absolutely epic music only system for under $10K, get ascend sierra towers, uls15 dual drive and an XPA2 amplifier, I have listened to a lot and its amazing what them items put together will do for around $5000!!! You want a really good surround sound and dont care what they look like ascend 340s up front, 200s for surrounds, and any of the VTF subs depending on room size and you will get the best for your money with no doubt in my mind... You want an effeicent good looking different speaker for music that you are not doing super critical listening to, Tekton would be on a short list...

So as you see, tekton wouldnt be on my list for critcal music or home theater, both of what it seems you were looking for... And the lores seem like a good value for under $1000 considering zu's prices... But I can honestly say the Pendragons can not stand with my Jade 5's for a half a second in any area, HT or music.... Would I spend thousands with Tekton? probably not considering I like the sierra towers for anyone spending in the neighborhood of $2K and the phil 3s get great reviews for anything above that {although I am not a fan of how they look, which does matter to me since my systems are center pieces in my rooms...}

 

[SearchofSub]

My family has owned their own business for over 50 years. Working 12 hour days is pretty normal when the business isn't huge and you do most of the work yourself to save money. I can't ever remember my Dad or Grandpa saying customer service is anything but number 1.

Yeah that is one way to go about bussiness and there is nothing wrong with that. Customer is king etc. But I think Tekton is taking a different approach..

 

[fuzz092888]

When it comes to money, and when they charge you without any reason, it gets alot more complicating. I dont think there are any reports that say he charged without shipping, or a customer returned their speakers and never recieved money back.

There are,supposedly, Chu posted one from AVS and I'm pretty sure that's not the only one I've read. Although I think the speakers were eventually shipped and received in one of the other cases I'm half remembering. However, in that case as well the customer was blamed for the problem and they didn't get their grills either after all that.

 

[SearchofSub]

Do you remember this post of mine 40 plus posts ago... Why couldn't this thread end on the first page, it would have been painless... The speakers are decent, I love my Lores and for what they do they do it well... Are they the end all third coming of jesus that some reviewers say they are? I don't know, I prefer the sound from a pair of sierra 1s and an SVS sb1000 over the lores but then that wouldn't fit what I wanted them for... Efficient Music playing with no sub...

When I read reviews and then hear the equipment it makes me think, I have listened to so much stuff, and in my head I know what has stood out, Ascend acoustics entire line is about the end all of speakers when it comes to what you get for your money, HSU subs are also in that position for subwoofers anyway {not of fan of their bookshelfs}, Emotiva amps are... well the least expensive, most solid built, best designed for the money, I am not one to spend $5K on an amp because it is made by company a vs b... If it says 1000 watts class a/b then most likely you wont notice the difference between it an another a/b class amp with the same ratings for 5 times the cost...
You want an absolutely epic music only system for under $10K, get ascend sierra towers, uls15 dual drive and an XPA2 amplifier, I have listened to a lot and its amazing what them items put together will do for around $5000!!! You want a really good surround sound and dont care what they look like ascend 340s up front, 200s for surrounds, and any of the VTF subs depending on room size and you will get the best for your money with no doubt in my mind... You want an effeicent good looking different speaker for music that you are not doing super critical listening to, Tekton would be on a short list...

So as you see, tekton wouldnt be on my list for critcal music or home theater, both of what it seems you were looking for... And the lores seem like a good value for under $1000 considering zu's prices... But I can honestly say the Pendragons can not stand with my Jade 5's for a half a second in any area, HT or music.... Would I spend thousands with Tekton? probably not considering I like the sierra towers for anyone spending in the neighborhood of $2K and the phil 3s get great reviews for anything above that {although I am not a fan of how they look, which does matter to me since my systems are center pieces in my rooms...}

Phil 3's look like the Wilson speakers. I think with piano black gloss finish, they will look good.

Im not really looking for critical listening.. If I was, I'd go with the flattest speaker. Like I said, I'm looking at 95% movies in 2.1 mode, so I guess what I need is the most dynamic speaker that is fun/punchy and has a good top end. I think Tektons fit the bill nicely.

Interesting thing you said about the Sierra 1's...

 

[JerryLove]

It's also possible that Tekton is making money through significant investment in forum trolling; playing people to go on forums and create signifigant buzz. Even if there's much negative said (because of negative experiences), at least you have it being talked of... someone is bound to bite and that's real money.

It would fit with the oft-repeated "just came out of a really bad time but hired people and all is looking rosy going forward" that has shown up in blogs/articles on the company... for more than a year.

In the end: it's enough that I'd go buy some other HE brand if I were HE hunting and, supposedly, Tekton won't care that I do as they are taking orders hand-over-fist (and after several years cannot mange to get their manufacturing chain in order).

So yea: not much to talk about.

 

[Grador]

He is bashing them for not providing a list. He E-mailed them to get a list of owners. What do you expect Tekton to do? Its not like he inquired them about their prodcuts and how it functions.. He emailed them for a list..

"Thank you for your interst in our speakers! I'm sorry but we do not keep a list of people willing to demo our speakers, but we do offer a risk free in home trial. Below is a link to many of reviews of our speakers: XXXXX If I can answer any additional questions please feel free to ask."


That took me about 40 seconds.

 

[SearchofSub]

Tekton is not like that..as far we can tell so far.

 

[Grador]

I would do that If I ran a bussiness. But Tekton is not like that..as far we can tell so far.

If we're all in agreement you can stop responding like a moron now.

 

[SearchofSub]

It's also possible that Tekton is making money through significant investment in forum trolling; playing people to go on forums and create signifigant buzz. Even if there's much negative said (because of negative experiences), at least you have it being talked of... someone is bound to bite and that's real money.

It would fit with the oft-repeated "just came out of a really bad time but hired people and all is looking rosy going forward" that has shown up in blogs/articles on the company... for more than a year.

In the end: it's enough that I'd go buy some other HE brand if I were HE hunting and, supposedly, Tekton won't care that I do as they are taking orders hand-over-fist (and after several years cannot mange to get their manufacturing chain in order).

So yea: not much to talk about.

It's also possible that Tekton is making money through significant investment in forum trolling; playing people to go on forums and create signifigant buzz. Even if there's much negative said (because of negative experiences), at least you have it being talked of... someone is bound to bite and that's real money.


That's perhaps why people eventually wil go back to Pro-reviews (a few). This is from my own experience.

 

[ImcLoud]

Is this thread dead enough now?

 

[fuzz092888]

Is this thread dead enough now?

It ain't over til it's over.