SVS Shipping Delays...Other Options?

[shokhead]

R&R Ninja – have you heard any of the three subs you’ve listed?…or is a suggest for subs I should be looking at/considering?

RLA and Gene – I wait with baited-breath! But I am wondering if a 15-in sub might be a little on the large side? Somewhere I had gotten it into my head that I should be looking at 12-in subs. I could be wrong.

The room is 16x25ft. I have Vienna Acoustics all the way around; Beethoven’s for the mains, Hayden’s all around, and a Maestro for the center. I listen mostly to 2-ch stereo, she likes movies with noise all the way around.

But that brings up another question:

Is there a minimum threshold for subs such that listening to music at lower volumes could result in sub not even getting started? Sorry if it seems a silly question, I have never owned a subwoofer before.

Ron - thanks for the msg. I really want to concentrate on a getting a quality sub and not really getting into any problems SVS may have.

SilverSurfer – looking at both Hsu subs you and R&R Ninja recommended.

AV-Man – ‘She’ absolutely loves the finishes of those speakers, all of them! Never heard of the Triad brand, finding scant reviews online. I'll need to contact Triad to see if they are distributed near me.

TO EVERYONE ELSE – Thank you for your inputs. No, the problem has nothing to do with product demand, lead-time, or waiting for product availability. Not an issue, and SVS makes that known if/when you place an order. It goes beyond that, but as I mentioned in the reply to Ron, that is not the reason for this thread. I need a subwoofer.

Normally, when I start a thread I try to reply to everyone that took the time to respond. I am sorry, there are too many posts/too fast for me to keep up with it. Please know that I am reading all of the responses, and I do appreciate your replies, even the Canadian one that “wouldn’t have bothered to reply.”


TjMV3 – In general, I think manfs of big-ticket items tend to enjoy stronger product loyalty from their customer base. I can only presume it would be similar with audio equipment.

What was your problem with SVS as i cant find it anywhere. Of all the forums i'm in and out of,you are the first to complain but what is your problem. As of now i think you are full of it,imo of course.

 

[mkossler]

I agree. An unqualified "Disaster" post with no details whatsoever despite having ample opportunity over 7 pages of posts, smacks of (i) trolling or (ii) attention getting. If the truth is too horrible to print, then there is no point to making the original post - "Something bad happened! Help me, quick!"

That said, if there is a legitimate problem, you can be assured that the folks here will be both sympathetic and helpful.

So what'll it be? It sure would be nice to find out that these good people haven't extended their trust and courtesy for nothing

 

[anamorphic96]

I have come to the conclusion that when Ron stepped in he got worried. It seems they did not have what he wanted in stock. So to him this is a nightmare because he couldnt order it right then. So he comes on the forum complaining about SVS with no justification.

The ironic thing is he has posted on other topics since this thread and still avoids the question.

I have NEVER heard anything bad in regards to customer service from SVS. In fact it seems SVS is setting the standard that others should follow.

 

[corysmith01]

I must agree. I've been checking this thread for days now being that I'm an SVS owner...wanted to see what negative experience he could have had since mine have been nothing but positive.

And yeah, posting a thread titled "SVS nightmare..." is a really strong statement/opinion to not back up or expand on. To the casual reader, that statement alone could leave a very bad impression/opinion of SVS (for those who don't care to read a 7 page thread). Doesn't really seem fair to SVS to have that thrown out there and then not justified in any way, shape or form.

 

[mtrycrafts]

Don't bother to ask him- A brick wall

What was your problem with SVS as i cant find it anywhere. Of all the forums i'm in and out of,you are the first to complain but what is your problem. As of now i think you are full of it,imo of course.

I asked several times to hear his explanation of his 'nightmare' with SVS. I am not psychic

So far he is a no show with an explanation. Either a troublmaker or he likes everything instant.

 

[Buckeyefan 1]

Backbone?

I asked several times to hear his explanation of his 'nightmare' with SVS. I am not psychic

So far he is a no show with an explanation. Either a troublmaker or he likes everything instant.

See post #10 and #17. No one is going to take this guy seriously. Hopefully he realizes this. I've yet to see someone dodge a question like that on this forum, and continue posting.
http://forums.audioholics.com/forums/showthread.php?t=11143&page=1&pp=10

 

[Audioholics]

There is no excuse after all this time so I renamed the thread...

 

[Bob R]

Kinda sad reading this entire thread.

What happened to:

"Audition and pick your own speakers." Ok, they are internet only.

"How about, I like this brand, based on my experience."

Ok, let's try this:

"If I had an internet company, and scraped for sales in the beginning, and now my product is well received, and I have more orders than I can fill ....

Why am I the bad guy?"

You go, Ron & Tom.

 

[9f9c7z]

Edit: In all fairness, after 66 replies (and counting) the poster has yet to state what the supposed "nightmare" is. Inquiring minds want to know - Admin

Man, did you miss the mark with that one, Clint. The thread was started as a sincere query for a decent subwoofer after experiencing problems with SVS, i.e. SVS will not be a consideration in my quest for a subwoofer. End of story.

I made it clear to Ron that I was looking for a sub, not here to discuss the problems with his company, or as Ron put it, challenges. Fair enough, and again, end of story.

There is nothing to be gained by discussing my issues with SVS, not for me, not for SVS. The best that could happen is to have my query turned into a marketing opportunity for SVS. Ron can start his own thread if he wants to do that.

From post #45 (on page 5 of this thread):

TO EVERYONE ELSE – Thank you for your inputs. No, the problem has nothing to do with product demand, lead-time, or waiting for product availability. Not an issue, and SVS makes that known if/when you place an order. It goes beyond that, but as I mentioned in the reply to Ron, that is not the reason for this thread. I need a subwoofer.

… the problem has nothing to do with … product availability. … It goes beyond that …

Clint, exactly how did you come to the conclusion the problem was related to shipping delays, i.e. “product availability”, if SVS even has any delays? Please, inquiring minds want to know.

And to help you stay on topic here, if you could be so kind as to recommend a subwoofer other than SVS.

 

[mfabien]

9f9c7z,

You have titled the thread "SVS Nightmare...other Options?" and you don't want to justify the name calling with an explanation !

With more sincerity, would you not have been better advised to open up a thread with a request for a subwoofer to go in a room in a certain dimension, with a certain a/v processor and to accompany a certain make and model of speakers? You could then have answers suggesting a number of subs, including SVS, and made your mind without spitting out your mysterious bias against SVS.

As simple posters, we don't have the ability to ban you from this Forum but we can surely take exception at your apparent abuse of an esteemed supplier (at least a supplier of mine).

 

[Audioholics]

Clint, exactly how did you come to the conclusion the problem was related to shipping delays, i.e. “product availability”, if SVS even has any delays? Please, inquiring minds want to know.

Nice try, but you are alone in your opinion that you are innocent here.

The only reason the topic title isn't more accurate is because after 69 posts (still counting) you haven't offered a reason for your thread title. YOU started the thread, not us.

If you wanted a simple sub recommendation, some room and system specs would have been the way to go, not the "attention-grabbing" title you chose.

But, while I love a good story, I am guessing there is no story and it was simply a bad thread topic that went too far. In any case, further posts from you need to pay more attention to your present needs and less on trying to "call out" the admins of this board.

I would recommend starting a new thread so I can close this one.

 

[Takeereasy]

Allright, to try and answer your question I'll start with this. Did you check out RLA's review of the Velodyne HGS-15X Subwoofer. Sounds like it's right up your alley. A little heavy on the $ for myself but it will do what you want. Also there is the axiom EP-500 & 600. The 600 is again heavier on the $and it is also one honking huge heavy sub. AV-Man suggested Triad (they look really nice) and he's in the AV business and isn't trying to sell you anything, so that should bear looking into. Paradigm makes some killer subs. If space is at all a concern the servo series by paradigm is great. If space is not an issue then look into the seismic series, fantastic subs. I know I'm not really narrowing it down for you, more like throwing in too many options, but I'm currently looking into subs myself. I am leaning towards HSU myself right now for price/performance, but I do not have SVS as a reasonable cost alternative right now, otherwise I'd really love to try them out.

Also to note, you created quite a stir. SVS is a brand that is well respected on this site by many of the frequent posters. It seems like at least 10%, if not more, of these posters actually own SVS gear. Almost every frequent poster is friendly with someone on this site that owns an SVS sub, or works for SVS. The staff from that company have posted here, and sure they plug themselves a bit, but they've always been helpful and knowledgeable. The brief experience I had with their customer service when I was examining their company as a possibility for myself showed them to be the kind of company I'd like to do business with. It's too bad that you had a negative experience (whatever it was) but at least maybe you worked it out with Ron. I'm only trying to explain why some on this site might take exception to the blanket statement the post was originally started with. No one would have jumped down your back if you started your post "Velodyne is Satan Spelled Backwards" because they are a big corporate entity. There is more of a human face on SVS here.

I really hope you get a sub you like, good luck with the hunt. By the way I find demoing subs a ton of fun. Next week I'm going back to my local Paradigm shop and the demoing begins for real. "Lets hear it hit 20 hz now salesboy, I haven't got all day."

 

[corysmith01]

I agree. If the purpose of the post was to get info/suggestions on a sub, the title could have been just that: Help please; Sub suggestions . That could have been easily followed up, in the text of the post, with a disclaimer that SVS was not an option for personal reasons. It's really that simple. No, you are not innocent here as Clint pointed out. Posting a title as inflammatory as that can be incredibly misleading. How you say? It's simple. If you look around the forums, you'll see a lot of people who have been here for a while, but you'll also find a lot of newbies too. New users who are here for information and opinions. If a new user read the title of that post, and this was their first time ever hearing of SVS (which is very likely since they are an internet based marketer), what do you think their initial take away would be of SVS as a company or as a potential choice for them? I'm gonna guess they wouldn't be feeling too positive about them.

Look, it comes down to this. If you're angry or upset with a company, go to the Steam Vent. If you're looking for suggestions, don't flame a company in your header, especially if you're not going to explain why. Again, Subwoofer suggestions would have been just fine as a thread title for sub help.

As for getting that help, I think Takeereasy has pointed you in the direction of some fantastic subs. See how easy that was?

 

[shokhead]

Man, did you miss the mark with that one, Clint. The thread was started as a sincere query for a decent subwoofer after experiencing problems with SVS, i.e. SVS will not be a consideration in my quest for a subwoofer. End of story.

I made it clear to Ron that I was looking for a sub, not here to discuss the problems with his company, or as Ron put it, challenges. Fair enough, and again, end of story.

There is nothing to be gained by discussing my issues with SVS, not for me, not for SVS. The best that could happen is to have my query turned into a marketing opportunity for SVS. Ron can start his own thread if he wants to do that.

From post #45 (on page 5 of this thread):



… the problem has nothing to do with … product availability. … It goes beyond that …

Clint, exactly how did you come to the conclusion the problem was related to shipping delays, i.e. “product availability”, if SVS even has any delays? Please, inquiring minds want to know.

And to help you stay on topic here, if you could be so kind as to recommend a subwoofer other than SVS.

I think you need to keep us on topic as your org post. I think we really want to know the problem with SVS. Your not a HSU forum reg are you? If not,they make some nice subs also. Send them an e-mail with your questions.

 

[mtrycrafts]

Edit: In all fairness, after 66 replies (and counting) the poster has yet to state what the supposed "nightmare" is. Inquiring minds want to know - Admin

Thanks admin good move.