I will try and clarify a little bit. When I first received the speakers, I hooked them up and started playing different content. (Music, Movies) Everything seemed to sound good but, I wasn’t really paying attention and sitting in my chair. I was more concerned about following the break in period of 72 hours which is found in the manual before listening to anything above moderate levels. So, for the most part I just let them play while I was in the other room. On the second day I received my new cables from BJC, and I hooked them up and went back to playing content while I was in the other room. Saturday night, (4) days after receiving the speakers I finally sat down to watch a movie and was shocked that I was having troubles understanding the dialog. I adjusted the center channel higher in the avr setting and it was still hard to understand the dialog. So, I got up and checked the speaker with my ears and that’s when I noticed the difference in volume between drivers. So, was it like that from the beginning, maybe, not sure?\nI am tempted to open the front and look but, I will wait until after I talk to support. However, in the manual it says if you cannot discern a tight, coherent image, you may need to reverse the (+) and (-) leads on one speaker to bring the system into proper polarity. Thought that was interesting after reading some of the comments. I have an idea of what they are talking about but, I am not an expert on this. I will get all this documented with support before I mess around and I will post what I find out.