LG AI OLED and Quantum issues

T

TankTop5

Audioholic Samurai
Constantly have to reboot my router due to connectivity issues. Internet search says to turn off Guard settings but that setting doesn’t appear anywhere on the Quantum app.

Connection is via CAT 5 btw
 
TLS Guy

TLS Guy

Audioholic Jedi
Constantly have to reboot my router due to connectivity issues. Internet search says to turn off Guard settings but that setting doesn’t appear anywhere on the Quantum app.

Connection is via CAT 5 btw
I just looked up that TV. Sounds like something I would run a mile from, more likely miles. I would return it and get something simpler. I would just predict that would have issues. You should have expected it.
 
T

Trebdp83

Audioholic Spartan
Constantly have to reboot my router due to connectivity issues. Internet search says to turn off Guard settings but that setting doesn’t appear anywhere on the Quantum app.

Connection is via CAT 5 btw
There is not much here to go on. Router model? Internet service? TV model?
 
T

TankTop5

Audioholic Samurai
Router is Quantum Fiber with no manufacturer info, I’d post a photo but it has admin login info printed on it.

TV is LG C4
 
T

Trebdp83

Audioholic Spartan
Do wirelessly connected devices also experience frequent disconnections?
 
T

TankTop5

Audioholic Samurai
Do wirelessly connected devices also experience frequent disconnections?
Nope, it’s only the TV. In fact the TV doesn’t necessarily disconnect from the internet, it’s the streaming apps that say they cannot connect to the servers. I should have clarified that.
 
T

Trebdp83

Audioholic Spartan
Have you connected the TV to the network wirelessly and compared the behavior to a wired connection?
 

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