My commute is going from ~5 mi to about 20 one way. There aren't too many public chargers in the area, and the nearest free one (EA, my free charging ends in May when my lease is up) is pretty far away. Since I won't get free charging anymore and will likely need to charge more often, AND the big stupid bill is ending the home charger rebate in June, figured now is a good time to install it. Work has free chargers, but they're only free for 4hrs.
I have had OK support from Chargepoint. It probably helps that they are based here in the bay area. The subdivision where I live now has 6 chargers and the one nearest to me had the cables cut. They responded right away, but it took them months to replace the cables.
Went with NACS for this one even though my current car is CCS. I decided to turn it in and get a 2026, which has NACS. Technology is still changing, so I am likely to lease again instead of buy. They are offering some great deals right now with the tax credit having expired.