Denon X3800 shuts down

[GKROOK]

I have a Denon X3800 AVR. Sometimes when we are watching a movie or streaming content or listening to music the X3800 shuts down. The receiver is sitting on the top of my equipment stand and and gets plenty of ventilation. When this happens I touch the X3800 and it is slightly warm or cool. I've checked the electric source and connection and everything is OK. The receiver is directly connected to it's own circuit. It shuts off on a random interval. Has this happened to anybody else? Is there a fix?
Thanks for your response.
GKROOK

 

[isolar8001]

I have a Denon X3800 AVR. Sometimes when we are watching a movie or streaming content or listening to music the X3800 shuts down. The receiver is sitting on the top of my equipment stand and and gets plenty of ventilation. When this happens I touch the X3800 and it is slightly warm or cool. I've checked the electric source and connection and everything is OK. The receiver is directly connected to it's own circuit. It shuts off on a random interval. Has this happened to anybody else? Is there a fix?
Thanks for your response.
GKROOK

Do a factory reset anytime something goes awry like this.

Then if that doesn't help.
First suspect would be CEC commands from other devices sending a "sleep" signal.
Second would be any frayed or loose speaker connections...maybe even a bad speaker.

Do a factory reset again and see if that helps after you have checked all of the above.

 

[Verdinut]

I have a Denon X3800 AVR. Sometimes when we are watching a movie or streaming content or listening to music the X3800 shuts down. The receiver is sitting on the top of my equipment stand and and gets plenty of ventilation. When this happens I touch the X3800 and it is slightly warm or cool. I've checked the electric source and connection and everything is OK. The receiver is directly connected to it's own circuit. It shuts off on a random interval. Has this happened to anybody else? Is there a fix?
Thanks for your response.
GKROOK

What speakers are you driving with your X3800, how loud do you listen to your audio content, what distance is your listening position from the front speakers. Finally, what is the size of your listening room?

 

[GKROOK]

What speakers are you driving with your X3800, how loud do you listen to your audio content, what distance is your listening position from the front speakers. Finally, what is the size of your listening room?

Excuse me for the delay in responding to your post. I've been dealing with some serious health issues. Hopefully I am past that now.
I have Philharmonic HT R & L, Philharmonic HT Center Channel and Philharmonic True Mini Monitors for rear speakers. The MLP is approximately 11 ft. from speakers and the speakers are 11 ft. apart. The listening room is of moderate size - 32x25. I have the system set up in the middle of the long side. I don't listen to it very loud, maybe -10 max to -20. I haven't measured the sound levels but will soon.

 

[Verdinut]

Excuse me for the delay in responding to your post. I've been dealing with some serious health issues. Hopefully I am past that now.
I have Philharmonic HT R & L, Philharmonic HT Center Channel and Philharmonic True Mini Monitors for rear speakers. The MLP is approximately 11 ft. from speakers and the speakers are 11 ft. apart. The listening room is of moderate size - 32x25. I have the system set up in the middle of the long side. I don't listen to it very loud, maybe -10 max to -20. I to haven't measured the sound levels but will soon.

Your Philharmonic speakers are not hard to drive and you don't listen to them at high SPLs. Your AVR is defective and I suggest that you contact the manufacturer to obtain a factory authorized repair station for resolving the problem.