T
TankTop5
Audioholic Samurai
I’ll double check ARC settings but I’ve never turned it on and my TV isn’t ARC capable.It's (ARC/HDMI-CEC) more than just the port you plug it into, but what settings you've enabled in the avr and the other units.
I think you'd need to explain your switching thing more....not sure what you're experiencing there.
I still can't imagine the coax cable type makes a difference. Also curious what menus the Sound United tech guy had you check that are not in the manual....you sure it was an actual tech or just someone in customer service?
ps since you've done a full reset not much you can do beyond that to fix issues, it is possible you have a defective unit....
It could have been customer service or a tech but I emailed them and they called me back. To be honest I don’t recall everything we did, I tried paying close attention at first but soon realized it’s probably best I don’t monkey around without actually knowing what I’m doing. I can tell you the settings were accessed via the unit holding down several buttons and you couldn’t do it with the remote. It also appeared the menus were even less user friendly than the on screen settings hence the reason I decided not to try to figure out how to do it myself.
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