Yamaha R-N800a Reset Problem

[sselshamy]

I have bought Yamaha R-N800a and trying to access the advanced menu following the steps provided in the manual (attached) but it doesn't work and always the device open into the normal menu.
Do anyone can advice?

 

[lovinthehd]

Try a soft reset before trying to access the advanced setup menu again? Soft reset is unplugging from power for a bit, a reboot of sorts.

 

[sselshamy]

soft reset doesn't work

 

[lovinthehd]

soft reset doesn't work

Just a good first step. How about a hard reset? Or even multiple hard resets?

 

[sselshamy]

How to do hard reset?

 

[lovinthehd]

How to do hard reset?

Not seeing one in the manual or elsewhere with my searches, that sucks.

 

[sselshamy]

and the steps provided in the manual doesn't work too

 

[TLS Guy]

How to do hard reset?

Not sure a hard reset is possible. Can't find any information it can be reset. I can't find it in the manual. I can only find information on he to reset RX-V or HTR receivers. You will have to call Yamaha. You might have to send it in for service.

 

[sselshamy]

I hope someone from Yamaha check why are the steps stated in the manual didn't work.
I think it's a firmware problem.