I forgave Sony a long time ago. PS1,PS2, PSP, PS3, PS VITA. All were great. I had regular Sony Blu-ray players too.
I had experienced the freezing on 4K discs and even Blu-ray Discs on x800 and purchased x800m2 to try to solve it but saw same behavior. However, after
@VMPS-TIII clued me in on adding the inch lift for airflow under the x800m2, my playback has been flawless for discs. I mostly watch 4K UHD and Blu-ray and listen to CD, SACD, DVD-Audio, and occasionally DVD and even Dual Disc or DTS music discs. I’ve probably run hundreds of discs since lifting it about an inch and a half with no issues. It’s not the hot time of the year of course. We get about 3 weeks of summer in August in Seattle so will find out then. LOL
I do understand the annoyance of the Dolby Vision being manual on x800m2 and x700, but my TV is a 2017 and it is only HDR10, not Dolby Vision. The Panasonic player has this as automatic so that’s great if you’re doing Dolby Vision.
The X800m2 is not a streamer. I have the 2019 Fire cube 4K and the AppleTV 4K for that. I really never used the Sony for Netflix so any freezing for Netflix l, I can’t really say much about it other than it might be related to the same airflow issue underneath that’s solved with lifting it an inch.
The Sony regular Blu-ray players never had issues placed in the same exact place on the shelf as my x800m2 but I did have the same 4K disc and sometimes Blu-ray Disc freezing on x700 and x800. I would guess the same lift trick would work on x700 and x800 though I never tried it on those 2. I have a x700 in my bedroom but no 4K TV so I haven’t used it to watch any 4K movies other than the few weeks I had experimented with it in the den.
Anyhow I almost had defected over to Panasonic myself until that lift trick was suggested this summer.
If I need Dolby Vision at some point, I might try a Panasonic but it would only be for movies. It’s not a SACD or DVD-Audio player so it wouldn’t push my x800m2 out of the room.