MCM CUSTOM AUDIO 50-8394 LINE...
https://www.amazon.com/dp/B01CX82KH2?ref=ppx_pop_mob_ap_share
I need a remote. Don’t like getting up. Wife also likes mute button
Never clipped. I don’t turn it up that load
Pre volume is at 1 o’clock
Bypass the remote box to verify that it is not the source of the poor sound quality!
Maybe someone will come along with a better approach, but I would set the Crown to top volume then raise the volume on your pre (without the remote box). This will ensure that your pre is not needing to be pushed hard.
Next, I would set the Crown at 75% volume, use the pre to adjust to your listening level and see how it sounds.
Next, I would set the Crown at 50% volume, use the pre to adjust to your listening level and see how it sounds.
The reason for this is I suspect that something about your gain structure is the issue (unless it is the remote box). Trial and error will help you determine where to set things (if it is a gain structure issue).
Once you get a clean sound, then add your remote box and see if that screws things up. I assume you have to set the pre and amp to pretty high volumes so the remote box will allow it to play as loud as you might like.
Something about two of the remote box terminals being labeled "IN
TPUT" makes me a little worried that it may be the problem!
Edit: I was typing when LovintheHD posted. I would go with his settings first (bypassing the remote box until you get the issue straight). If that doesn't work try my trial and error to test a range of configurations.