thanks to everyone for trying to help. I don't have enough knowledge to understand and do these things. Will need to bring in help. thanks for trying. brian
I would recommend updating the firmware, among other things.
Your remote has a Setup button, at the upper left of the round button with the arrow pointing to the left- once you press it, you'll see the menu and in that, you should see Advanced- in there, you will see the Update button. I think your setup needs to be fixed anyway, so saving it isn't really going to help. Update it and then find the IP address, so you can use the on-screen setup on a computer, rather than the limited setup that can be done with the remote.
FYI- these weren't intended to be set up by most consumers because it's confusing, complex and if it's done wrong, they get bombarded by tech support calls. The Aventage line is supposed to be sold by integrators who know how to do it efficiently, not sold by just anyone who carries Yamaha. Dealer agreements are in place for a reason and if more people are unable to set up their AVR, they leave bad comments and complain about the brand, even though no actual problem exists. I don't know where you bought this, but they may have violated the agreement.
However, if you haven't read the manual, don't expect this thing to do the setup by itself.
https://usa.yamaha.com/files/download/other_assets/8/1161718/web_AV17-0178_RX-A780_om_UCABGLFP_En_B0.pdf