YPAO excludes PB 2000why?

[Good4it]

When I run YPAO on my RX A3080 it tells me I have no subwoofer even though I do. Sub is hard wired and connected via y cable to both LFE and input (per SVStech) and is set to always on (not delay, again per SVS). No test sounds come out and YPAO deletes it. Works fine when I add it manually. Any ideas?

 

[lovinthehd]

Sounds like YPAO/avr is defective

 

[Sef_Makaro]

When I run YPAO on my RX A3080 it tells me I have no subwoofer even though I do. Sub is hard wired and connected via y cable to both LFE and input (per SVStech) and is set to always on (not delay, again per SVS). No test sounds come out and YPAO deletes it. Works fine when I add it manually. Any ideas?

@lovinthehd is probably right. I have the same subs and same AVR, the only time YPAO has ignored the subs was the first time I ran it and mistakenly set the subwoofer to “none”.

 

[Good4it]

Sounds like YPAO/avr is defective

My thought exactly but.....

 

[lovinthehd]

Just had another thought, is this the one you're using with a wireless transmitter?

 

[Good4it]

Just had another thought, is this the one you're using with a wireless transmitter?

Was but went back to direct cable and still does the same thing.

 

[lovinthehd]

Then it sounds like the problem is the avr.

 

[Good4it]

Any suggestions?

 

[lovinthehd]

Repair under warranty an option?

 

[Good4it]

Repair under warranty an option?

As a LAST resort. My experience with them left a bad taste in my mouth. Unit bought 8/5/18 with 3 year warranty.

 

[GrimSurfer]

As a LAST resort. My experience with them left a bad taste in my mouth. Unit bought 8/5/18 with 3 year warranty.

This is an expensive AVR, one of Yamaha's "flagship" products.

Yamaha should be bending over backwards to make this right... when you approach them with a warranty claim.

 

[Good4it]

This is an expensive AVR, one of Yamaha's "flagship" products.

Yamaha should be bending over backwards to make this right... when you approach them with a warranty claim.

I TOTALLY AGREE. But they don’t.

 

[lovinthehd]

I TOTALLY AGREE. But they don’t.

Ask for a supervisor if the customer service guy thinks this is an acceptable situation.

 

[GrimSurfer]

Ask for a supervisor if the customer service guy thinks this is an acceptable situation.

Yup! If that doesn't work, go past the retailer and move up the Yamaha chain.

 

[lovinthehd]

Yup! If that doesn't work, go past the retailer and move up the Yamaha chain.

What retailer still deals with such beyond their own terms? Seems he is dealing with Yamaha now in any case.

 

[GrimSurfer]

What retailer still deals with such beyond their own terms? Seems he is dealing with Yamaha now in any case.

That's good. He'll have better success the higher he goes because "no" decisions are sometimes made when the corrective action needed lies outside a person's authority.

 

[Good4it]

I have done all that’s been suggested but Yamaha does not (it seems) do their own tech support but instead uses a “outside”tech. You can not go beyond them. At least I have not been able to.

 

[Good4it]

Talked to SVS today and he said quite a few of that model have sub output problems. His suggestion was to do a total reset. I spent 2-3 months getting it set to the way it is and a reset would wipe all my settings.

I’ll have to think about it, no guarantee that would work, seems like it’s always something.

No idea why Yamaha tech didn’t tell me about it or even suggest that might help, Is it just me or does this happen with other makes?

 

[snakeeyes]

Talked to SVS today and he said quite a few of that model have sub output problems. His suggestion was to do a total reset. I spent 2-3 months getting it set to the way it is and a reset would wipe all my settings.

I’ll have to think about it, no guarantee that would work, seems like it’s always something.

No idea why Yamaha tech didn’t tell me about it or even suggest that might help, Is it just me or does this happen with other makes?

On my Rythmik subs I never worry about my Yamaha sub output, but with my HSU subs, I use a RCA Y splitter to send sub out to both the L and R inputs. That’s a trick to send more signal to the sub. I have zero experience with SVS brand subs though.

This is mostly useful to trigger the subs to come on in an “auto on” setting.

An RCA Y splitter is only $9

RCA 1 Female to 2 Males.

 

[R.Elder]

On my Rythmik subs I never worry about my Yamaha sub output, but with my HSU subs, I use a RCA Y splitter to send sub out to both the L and R inputs. That’s a trick to send more signal to the sub. I have zero experience with SVS brand subs though.

This is mostly useful to trigger the subs to come on in an “auto on” setting.

An RCA Y splitter is only $9

RCA 1 Female to 2 Males.

My SVS PB 13 Ultra said they don’t need a Y cable. That it was more or less built in. I’m not sure about the PB 2000 but I’m fairly sure they probably have that same feature. My Yamaha 3080 YPAO doesn’t have any issues setting output for both my subs.