TV on/off sync issue

[Trebdp83]

Backup the Onkyo before you reset it.

 

[Squishman]

Backup the Onkyo before you reset it.

Think that might help? It is doing it again even with port 2 on the tv. Plus something weird: when I use the voice search function on the fs remote, it would find what I was looking for, but a half second later, the tv would go to port one! Happened a few times, finally I changed it back to port one since neither port one or two made a difference (arc is port 4, not being used). So I am powering the TV with the button on the TV most of the time because the power button on the remote usually does jack. Oh yeah, this morning I pushed the TV remote power and it did nothing and that was before I powered up the AVR with the FS remote like I usually do. So that sort of proves it is not an AVR issue, does it not?

 

[Trebdp83]

Backing up the receiver settings to a PC or Smart device means you can upload them after a factory reset. A network connection will need to be reestablished first if using a wifi connection. I don’t know that a reset will fix your issue. I’d try connecting to the ARC port to see if it does any good.

 

[highfigh]

Backing up the receiver settings to a PC or Smart device means you can upload them after a factory reset. A network connection will need to be reestablished first if using a wifi connection. I don’t know that a reset will fix your issue. I’d try connecting to the ARC port to see if it does any good.

I wouldn't advise using WiFi for updates.

 

[Squishman]

I wouldn't advise using WiFi for updates.

Why not? The only other option is get the dl on my computer, then use a usb drive. I imagine that'd work. But still, is that in case your signal drops during an update and you can turn the avr into a doorstop?

 

[TLS Guy]

Why not? The only other option is get the dl on my computer, then use a usb drive. I imagine that'd work. But still, is that in case your signal drops during an update and you can turn the avr into a doorstop?

Never ever install or update firmware via Wi-Fi. The streams are frequently interrupted. If there is even a minor glitch during an update, then your receiver is a brick. It has to go to a factory service center to have the BIOS flashed, and the firmware reloaded. By the time you have gone though that you might as well buy a new receiver.

If you use a USB drive then make sure is was downloaded from a device with a wired connection, otherwise you might have a corrupted download.

Really anything in an HT system should ideally have a secure wired connection to your router. All my units in all of my three systems are wired. I only use Wi-Fi for mobile devices and that is actually a pretty good rule to live by.

 

[Trebdp83]

I cannot count the number of times I have updated wirelessly connected devices without issue. Firmware updates can error out and fail using an ethernet or wifi connection. No harm is done to a device as a result.

My router and gateway are connected via ethernet. That is the only wired connection in my network. This fear of wifi connections is overblown and newer wifi spec speeds are faster than 100mbps ethernet ports.

Those moving ridiculous amounts of data around a network will benefit from gigabit ethernet ports. Everybody else can relax. Anybody unfamiliar with updating and backing up newer Onkyo models can just shut the f#%k up.

 

[Squishman]

Never ever install or update firmware via Wi-Fi. The streams are frequently interrupted. If there is even a minor glitch during an update, then your receiver is a brick. It has to go to a factory service center to have the BIOS flashed, and the firmware reloaded. By the time you have gone though that you might as well buy a new receiver.

If you use a USB drive then make sure is was downloaded from a device with a wired connection, otherwise you might have a corrupted download.

Really anything in an HT system should ideally have a secure wired connection to your router. All my units in all of my three systems are wired. I only use Wi-Fi for mobile devices and that is actually a pretty good rule to live by.

I'll use my laptop hard-connected to my router then. Thx for the advice!

 

[Squishman]

Oh, then I read @Trebdp83 's comment! Good.

 

[TLS Guy]

Oh, then I read @Trebdp83 's comment! Good.

We have had quite a few posts here over the years after units were bricked doing updates over Wi-Fi.

 

[Trebdp83]

I cannot comment on those posts. I’ve done several updates on three different Onkyos, a Yamaha, a couple of TVs, Macs, Windows PCs and various other devices over several years without bricking a single one of them.

Backing up and then uploading firmware to an Onkyo is a bit more easily done with an ethernet connection as the wifi connection would need to be reestablished before performing an upload after a factory reset. The backup/upload of settings can only be done using the web setup feature of the Onkyo.

 

[highfigh]

Why not? The only other option is get the dl on my computer, then use a usb drive. I imagine that'd work. But still, is that in case your signal drops during an update and you can turn the avr into a doorstop?

Move the AVR to the router- conrtary to what ISPs and many others say, it's NOT the most reliable. Read the bottom of my posts- I have sold, installed, troubleshot and configured many AVRs over decades and along with these comes network troubleshooting. Lots of it. Many people have a death grip on ideas and equipment- good routers are really not expensive and most people are limping along with obsolete network hardware, hoping to save a few bucks. I have found routers at Goodwill that were far better than what some customers had and those were less than ten dollars.

If you can't or don't want to move the AVR, and I can absolutely understand why you don't:

send me your address and I'll send a 100' Cat6 cable so you can do it hardwired.

I have had several AVRs stop in the middle of their updates because I didn't want to believe that WiFi wouldn't work- EVERY manufacturer has told us to hardwire for updates when I went to training. Every single one.

Signal strength does not equal speed or data throughput. I only use WiFi if a piece of equipment doesn't have an ethernet port- for ALL others, I hard wire. If signal strength is weak or marginal, using a decent mesh network is a good idea but if it will connect AT the AV system, I recommend using a mesh device that has an ethernet port that can be used to connect a network switch, so more equipment can be hardwired.

Think of a mesh network as lumps of Jello in a large bowl- make one jiggle and they all jiggle but ONLY if they're within acceptable range- that jiggling, in the case of a network, is data tranfer. The whole network resonates as soon as one starts sending and receiving data.

 

[Squishman]

How often should a guy check for and install updates? I do not believe my RZ50 is the issue with this situation since the tv had to be powered up with the button on the tv, with the avr not even on yet. So I have no urgency to try an update and the avr has no issues.

 

[highfigh]

I'll use my laptop hard-connected to my router then. Thx for the advice!

Only for what is needed- as I wrote, the AVR needs to be hard wired, so let me know where to send the cable.

Hardwiring, as a user, is a PITA. As an installer/contractor, it's just part of my job which is: make it happen and with excellent results. Anything less, and I have failed to do my job.

I did a house for someone who told me t hey wanted to use WiFi for everything and my response was "Good, for you- not gonna happen", then I explained why. He wanted to use ATT and that was a multi-level nightmare. He also had a death grip on Apple Airport stuff and that was another level of crap- more than a month after I was done but teh ATT router was causing problems I called Apple and described the network- that's when I was finally told that Apple doesn't recommend, or support, networks with more than two APple Airport devices. The CI industry fought with them for more than ten years to get the info we needed and this admission only came after they announced the end of development of network hardware. Sure, it's a large house and it was built in a way that is absolutely NOT conducive to RF, so I had to use five Apple Airports and a Luxul router, set up as a switch and Access Point. It still had problems. The next house I did for them has one EERO router and one EERO piece that acts as a mesh extender. It's not like the typical extender, which cuts the speed.

I did install an access point in the garage for the yard (to the West), but the 8500 square foot house is covered by those two EERO pieces and that's all.

 

[highfigh]

How often should a guy check for and install updates? I do not believe my RZ50 is the issue with this situation since the tv had to be powered up with the button on the tv, with the avr not even on yet. So I have no urgency to try an update and the avr has no issues.

They often show that an update is available on the front- you can also go to the manufacturer's website and check. I wouldn't recommend auto update.

Just because I like using IP control much more than the remote and display on the face, find the AVR's IP address, open your browser and type the address in the search bar- you should be able to control the AVR and make changes to the setup. If this doesn't work, look online and find a way. For Yamaha, the address needs to be followed by /setup and it also allows updates, saving the condiguration and loading it after reset.

 

[Squishman]

Only for what is needed- as I wrote, the AVR needs to be hard wired, so let me know where to send the cable.

Hardwiring, as a user, is a PITA. As an installer/contractor, it's just part of my job which is: make it happen and with excellent results. Anything less, and I have failed to do my job.

I did a house for someone who told me t hey wanted to use WiFi for everything and my response was "Good, for you- not gonna happen", then I explained why. He wanted to use ATT and that was a multi-level nightmare. He also had a death grip on Apple Airport stuff and that was another level of crap- more than a month after I was done but teh ATT router was causing problems I called Apple and described the network- that's when I was finally told that Apple doesn't recommend, or support, networks with more than two APple Airport devices. The CI industry fought with them for more than ten years to get the info we needed and this admission only came after they announced the end of development of network hardware. Sure, it's a large house and it was built in a way that is absolutely NOT conducive to RF, so I had to use five Apple Airports and a Luxul router, set up as a switch and Access Point. It still had problems. The next house I did for them has one EERO router and one EERO piece that acts as a mesh extender. It's not like the typical extender, which cuts the speed.

I did install an access point in the garage for the yard (to the West), but the 8500 square foot house is covered by those two EERO pieces and that's all.

Very nice that you want to send me that. Are saying just for updates or leave the long cable plugged in? I would not be able to leave it in.

 

[highfigh]

Very nice that you want to send me that. Are saying just for updates or leave the long cable plugged in? I would not be able to leave it in.

I would leave it connected, but if you can't hide it, I understand why you wouldn't want that. Place your laptop very close to the AVR and use speedtest.net to test the network speed. Subtract that speed from the hardwired speed- if the difference is substantial, the mesh repeater is a good idea.

If your network card can't do 5GHz, your highest WiFi speed will be around 90MHz but if it CAN do 5GHz, you should see speed close to whatever you're provider says it will be. They never guarantee WiFi speed, only hard wired.

 

[Trebdp83]

How often should a guy check for and install updates? I do not believe my RZ50 is the issue with this situation since the tv had to be powered up with the button on the tv, with the avr not even on yet. So I have no urgency to try an update and the avr has no issues.

The RZ50 is not the issue concerning HDMI-CEC. If it is working without issue otherwise, a firmware update is not necessary. There have been some additional features added to it but some features were actually removed from it.

Nice of @highfigh to offer the cable. It can be used whenever you want to backup and upload settings. Type in your receiver’s address in a browser and include the suffix /websetup. The login page will come up. Type in ciuser for both the User Name and Password. A blue progress bar will appear and show the settings when complete.

In the upper right corner of the screen, tap the three horizontal lines to show backup/upload settings. You can even print out your current settings configuration.

Make sure to follow the update instructions for the unit. You can check for available updates using the Setup menu on the TV or in the web setup when they are available to install. There is no Auto setting for firmware updates. If “Next” is grayed out in the web setup, there is no firmware update available for download.

https://support.onkyousa.com/hc/en-us/articles/8862685495188-TX-RZ50-Updating-Firmware-via-Network

The websetup does not have remote control functions for source changes and sound mode settings. Those will be available on the front panel, remote controller and the Onkyo Controller app.

 

[lovinthehd]

We have had quite a few posts here over the years after units were bricked doing updates over Wi-Fi.

While I've had issues using wifi for updates (and no choice really as hardwiring is a pain not particularly worthwhile in my case) haven't had a brick result so far. Mostly I just try and turn off updates, as often they have no bearing on anything I need. I'm not a fan of the update routines some avr/pre-pro manufacturers employ more than any particular issue with wifi or ISPs.

 

[highfigh]

IMO, if it's working fine, updates aren't urgent but if something changes suddenly, check with the manufacturer of the device that went off the rails. Using CEC/Any+Net (Samsung's name) and ARC/eARC or other "We work with XYZ and the world is a wonderful place" stuff makes it more difficult to pinpoint the cause unless it's very obvious.

If something is small and very portable, like Roku, FS, etc and it's not too difficult to substutute it in the system that's not working, that can help find the cause.