I warned you early in this post about talking tekton on this site
Here or AVS it seems like they are NOT well recived by the ones that never owned them. I guess from a technical standpoint, alot of the AV Gear enthusiasts dosent like the way it is designed and their customer service. The actual owners on the other hand LOVE them.. I have not read a SINGLE negative review on the Tekton owners pro reviewer/ or normal consumer.
I was a bit disappointed to see a picture of the Pendragon crossover.
From the experience that Eric Alexander is stated to have, this was unexpected. Perhaps not enough to comment intelligently upon the sound, but if I were an owner, I would have expected just a wee bit more effort.
Yes, the owners and reviewers have been favorably impressed but it has not been unilateral. Customer service ought not to be given such short shrift. To briefly illustrate some of the issues, we have,
People who have paid for speakers and not received them.
People who have paid for grills and not received them.
People who received their speakers and who had ordered grills but found that their speakers were not drilled out for grills.
People who waited patiently for grills but after months with none in sight, we're compelled to sell their speakers since the grills were an important feature to protect the drivers from inquisitive children,
Misleading, and that's putting most kindly, ship dates. If you read Utah's consumer protection laws, that's a no no.
Blown tweeters that are not covered under warranty with Eric putting the fault on the consumer without even examining the tweeter or acknowledging that it may actually be a result of the design. Reminds me when Elemental Designs was saying the reason for blown sub drivers had to do with owners using Audyssey.
Poor communication.
So yes, I am deeply saddened that prospective buyers and for that matter existing owners don't rally behind their fellow audiophile and look to put concerted pressure on Eric to make things right. That they don't say to him they will neither recommend nor buy his speakers until such time that existing problems are rectified. What an insult to hear that someone got their speakers in six weeks when someone who has already paid for his is waiting for seven months and counting. If one supports Tekton, then one tacitly lends their approval for this abysmal business to continue.
Anyway, yeah I think the thread is kinda getting burned out myself so I'll report back after I get my set-up in the door.
Best of luck.
