Hi all,
I have an issue that I can't seem to find any info on. I recently upgraded to a Denon 3700, with Martin Logan Motion 60xti/Motion 50 fronts, two Motion 15i surrounds, and two SVS PC-2000 subs. While streaming Disney+, I sometimes get weird static pops. It happens infrequently, and seemingly randomly. Maybe 3-4 times in a 30 minute viewing, but not predictably. If I rewind and watch again, it does not reoccur. Sometime the pops are louder, sometimes they are quieter. Sometimes there will be two pops they are three seconds apart, sometimes it only happens once or twice watching an entire episode of the Mandalorian. There doesn't appear to be any consistency to when they happen. Sometimes there is a lot of bass/loud volume, but sometimes it just happens when I first turn it on and you see the Disney+ logo.
As far as I can tell, this is not happening with any other streaming service. It also does not appear to be happening when I watch movies/play music on my 4k player. I say it does not "appear" because they are so random (and differ in volume levels) it is hard to know; maybe I am just missing them somehow (though I don't think I am, given that I always catch at least one while watching something on Disney+).
In terms of volume levels, the master volume I use on Disney+ is higher, but that is just because Disney, for whatever reason, seems to mix its volume levels lower; I don't think the actual decibel levels are any higher (and using my phone SBL meter, I can't tell any major difference) between watching on Disney+ and how I watch other media. (I have volume levels for discs usually around -12ish, for Netflix/Prime around -8ish, and for Disney+ around -2ish.)
The only thing I can think of is that this is some sort of bug in Disney's system; maybe it pops when it is trying to catch up on audio (analogous to the image degrading here and there when the stream slows). But I have never had this issue before and I wanted to see if anyone else has, and if maybe the problem could be with my speakers/receiver/setup in some way. I kind of doubt it (and I certainly hope it isn't), but I figured I would ask.
Thanks in advance, and happy to fill in any more info that might be useful.