I ordered a pair of the new(ish) Elac Debut DBR62 speakers to chack out (and see if Andrew Jones did a better job on these than he did on the UniFi's)!
The speakers were sold via Amazon with UPS providing delivery to my home in Georgia.
The seller, "Certified Prime" (not to be confused with Amazon's prime two day delivery) estimated delivery tomorrow!
I was surprised today to get notice that my package was delivered a day earlier, however it was nowhere to be seen.
Amazon provides the following:
Delivered today
Your package was delivered. It was handed directly to a resident.
Delivered
(my address)
When I clicked "see all updates" I get that it was delivered to Commerce City, CO:
Wednesday, April 22 8:25 AM - Delivered
Commerce City, CO US
Tuesday, April 21 10:44 PM - A carrier delay has occurred. Delivery may be delayed.
Commerce City, CO US
Monday, April 20 7:12 PM - Package arrived at a carrier facility
Commerce City, CO US
Package has shipped
When I track the package on the UPS website it says:
"Returned to Sender" and provides Wheat Ridge, CO for the location.
I am mostly pissed at myself for ordering it from a business that calls itself "Certified Prime" as this name is an obvious attempt to confuse people and I hesitated, but decided it wasn't a big deal.
However, I have Amazon's site indicating that it was delivered to me when it was not.
My
ideal solution would be to cancel this order and reorder from someone else. However, Amazon is famously difficult to get someone on the phone (or getting a phone number to call)!
So I thought I'd inquire here for thoughts on the path of least resistance for resolution.