Dakmart probably has good customer service for the products they have in stock. Once the product is out of stock they seem to drift out of support. I've spoken with their customer support about products they no longer have. They seem to have a real big problem with updating their site. I was going to order something they had on their site, but I thought it was too good to be true (because of the price) and I was right. They not only didn't have it in stock but knew they where not going to get anymore and hadn't had any in some time. Yet, the product was still shown as available on their site. I hate to think the mess you'd be in if you ordered something they didn't have. I wonder if they'd be so nice to refund your money, or if they'd give you a run around eventually trying to fod off some other crap to you that you don't want as some sort of credit. Who really knows, but I prefer to stay away from businesses that conduct themselves in a lazy way.