Really Strange Fault

TLS Guy

TLS Guy

Seriously, I have no life.
This is a really strange fault that caused me a lot of grief.

The timing was unfortunate as it added to the confusion, but it turned out to be an uncanny coincidence.

My solar system went live on December 4. At the same time my AV room developed a hum/buzz on all channels. I searched high and low for a ground loop and never found one.
The strange thing was that the hum was on all channels, was unaffected by volume setting and did not go away activating the mute on the 7705. So I thought it may have been something to do with the solar panels. An Internet search confirmed that as a possibility. So I ordered a power cable for my AVP with and RF blocker, and it made no difference.

So then I got curious to find out if you could hear it on headphones. I could not. This is where the story gets strange. When I removed the headphones the hum was gone.
Despite this I was suspicious there was trouble afoot and there was. So I phoned Scott of Hi-Fi sound and talked to him. Like me he was of the opinion that problems would return. He gave me a deal on a Marantz 7706 I could not refuse. It was significantly below any Internet price. I picked it up just before Christmas, but was too busy to install it, as we had a lot going on. Well at the end of last week, I got at an enormous speaker busting thumb from all channels and the hum returned but with a vengeance. A soft reset made the hume quieter, and the headphone trick worked again. However on checking the system the output to the left surround back had totally failed. Luckily no speakers were damaged. But is I did not select very robust drivers, there probably would have been.

So yesterday my eldest son came over to help me install the 7706 in the rack.



So, I spent last night and a good deal of today making the connections and doing the set up. I carefully kept note of all the settings, as I wanted it to sound the same as before.

I am glad to report that, at this time the 7706 is working perfectly.

The question becomes of what to do with the 7705. It has been in use for 5 years and 3 months. It has had intensive use.

The options are to send it for recycling or have it repaired by an authorized service center and sell it on. This is by far the most serious problem I have encountered with any of the six AVPs I have owned. The first, a Rotel was sold on, because it had no HDMI. The others are still working. My Marantz 8003 has been boxed in storage for quite a few years. It was working fine when I took it out of service. That unit had a failed voltage regulator in less then a month of service and was quickly repaired under warranty and there were no subsequent issues.

AVPs and AVRs are the very heart of AV systems and just about the whole system communicates with them. Installation and set up is a huge task.

 
Alex2507

Alex2507

Audioholic Slumlord
The options are to send it for recycling or have it repaired by an authorized service center and sell it on.
I would have a hard time trusting that unit not to blow up my speakers. I had an amp take out a ribbon from one of my speakers with a loud static burst of an intermittent nature. Once bit, right?
 
TLS Guy

TLS Guy

Seriously, I have no life.
I would have a hard time trusting that unit not to blow up my speakers. I had an amp take out a ribbon from one of my speakers with a loud static burst of an intermittent nature. Once bit, right?
That is my feeling as well. If I send it for repair, you don't know if they we really find the root cause of this. Even if I sent it for repair, I do have qualms about putting up for sale. I would be very unhappy if the unit blew up a buyers speakers or worse. So I am leaning to the recycling option. So that unit has not done well in terms of longevity.
The issue holds that we are all one tiny solid state junction or cap away from disaster out of thousands. So it is a game of "Russian Roulette" for all our systems.

I will say that setting up these AV systems is very complicated and time consuming. This was after I had recorded all the settings from the 7705. You can see why there is so much consumer resistance to good AV. I can't imagine any of our close friends completing the task. I doubt all my children and spouses could. I think three out of the four probably, and one highly doubtful.

When I did that service call out to Grand Forks a while back for the Quad power amp service, the owner would not have had a chance of setting up that small AVR I had her order. Just getting her how to use it was major endeavor.

This really is a massive limitation for people to enjoy this wonderful technology. It really is. I never imagined in my lifetime, that you could reproduce concerts from around the world with such stunning realism. But that luxury is reserved for very, very few. It takes experience, cash, and the ability to carry out total design which includes the design of the room in the equation. So it does come down to total design. So I don't think the concert halls will empty out any time soon, despite the ever increasing prices. Tickets for two at the opera and now at least the cost of a decent AVR.
 

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