Have you needed to call for tech or customer support, anywhere? That's an area where quality has gone to hell. Restaurants, too- many closed in this area and they generally say it's because of a decrease in customers, but customers often say the service was terrible. Deliveries go to the wrong address, sometimes the driver just keeps whatever they were supposed to deliver. I know others who own companies and say that many new hires quit after a week or two, saying they don't like the job, don't like working, don't like not having a say in anything. I never thought that working for someone else was a democracy. Others have worked for these companies for years without complains, but the new ones seem to think they're special.
