No audio from desktop

[Squishman]

I have a Dell desktop with Windows 11 Pro and I have no audio to my external Pioneer stereo amp. When I click "manage audio devices" it says speakers not plugged in. But it is. I did reboot. There is no x on my volume display so it's not muted. Volume display is up. Realtek properties, device status says the device is working properly. Anything else I can try?
Edit: I hooked my ipod to the amp and it works, so it's not the amp.

 

[lovinthehd]

You're using what particular ports/connection?

 

[Squishman]

You're using what particular ports/connection?

I only have a single 1/8" stereo pin or plug connection.

 

[lovinthehd]

Did it work before this, or is this a new setup? Anything change if it did work before?

 

[Squishman]

Did it work before this, or is this a new setup? Anything change if it did work before?

Nope. Didn't change a thing. Just no audio this morning. It worked yesterday.

 

[Squishman]

Is it possible that the sound card went bad even though it says it is working properly?

 

[lovinthehd]

Do you have an alternate way of checking output, like a pair of headphones?

 

[Squishman]

Just checked the output with headphones. Dead silent. Not even any dead audio hiss.

 

[lovinthehd]

Pretty weird, especially if nothing changed. Some helpful "update"?

 

[Squishman]

Pretty weird, especially if nothing changed. Some helpful "update"?

MS or realtek?

 

[Squishman]

I did neither on purpose.

 

[lovinthehd]

What are you trying to play particularly? A file on the desktop with what program? Or streaming something or using another drive?

 

[Squishman]

I first noticed it was dead when I tried something on youtube. Then an mp3 from my music files.

 

[Squishman]

The fact the you hear jack squat from the connection especially with headphones might mean a bad sound card I am guessing. I wanted to just check with you guys before I order a new one. But why would it say it's fine but also say no speaker is plugged in when there is.

 

[MrBoat]

The fact the you hear jack squat from the connection especially with headphones might mean a bad sound card I am guessing. I wanted to just check with you guys before I order a new one. But why would it say it's fine but also say no speaker is plugged in when there is.

Just get a USB DAC and be done with it. Even a budget DAC from Topping would be better than what you are likely using and with no hiss. My PC audio is on the motherboard. There is no separate sound card.

Sounds like the 3.5mm jack, or where it is attached to (ribbon cable perhaps?) the sound card is suspect. That would give a speaker not being plugged in error as well.

 

[Squishman]

Just get a USB DAC and be done with it. Even a budget DAC from Topping would be better than what you are likely using and with no hiss. My PC audio is on the motherboard. There is no separate sound card.

Sounds like the 3.5mm jack, or where it is attached to (ribbon cable perhaps?) the sound card is suspect. That would give a speaker not being plugged in error as well.

Not familiar with a USB DAC. I'll look into it. Thx MrBoat.

 

[Squishman]

How about this? https://www.amazon.com/Creative-Labs-70SB173000000-Sound-Blaster/dp/B06XBZ38ZJ/ref=sr_1_4?crid=15KQPH4630JY1&dib=eyJ2IjoiMSJ9.7yg-xj3AxFjCMdLh-DX6WFGbPBOugPB1Iz37Zyfpp_8J-N0CGbJeM5KNuZfiQ1voXb86GsNu5xpWr5W8Alk0XNwZSW5qEsweWqCD6mDOXkHpY0V9bAS0na_Y-HYgW6sOUqRKTmqlBr-fmymGFc2BMfYoBZpzBorcdl7b9H-w4GfI5ZSUO6ZMhLlwdPFS4z69-X61CTJMxd_T410a3WUF9yZ5J0l_Ev3RlgqYi9m_xOwIjBWnmIL7zaFXWuS5sR4eMRIa_QixYxCHDW44L5xQ_HpEd3PsKgf_qrO9g3H9ens.19WNqTpeiuelUGCW9TeHQSK0Yxh4D7pn1U2eewj3i_M&dib_tag=se&keywords=usb+dac+for+pc&qid=1723928552&sprefix=usb+dac,aps,134&sr=8-4&th=1
For my purposes, it might be just the ticket. Plus, I need two outs instead of the y connector I have been using. One goes to my FM transmitter so I can listen to podcasts outside working on my bike or mowing the lawn, etc.
Maybe that is what blew up my card! ha.
I do still have one open usb port on the back.

 

[-Jim-]

That looks cheap and cheerful but one of the two Jacks is for a microphone, not a second set of headphones.

One last gasp thing I would try would be to go into Device Manager in Windows and un-install the soundcard. Then re-boot and if Windows detects it on the way up, it will automatically re-install. Then you can see if it will work for you.

I hope this is helpful.

 

[Squishman]

That looks cheap and cheerful but one of the two Jacks is for a microphone, not a second set of headphones.

One last gasp thing I would try would be to go into Device Manager in Windows and un-install the soundcard. Then re-boot and if Windows detects it on the way up, it will automatically re-install. Then you can see if it will work for you.

I hope this is helpful.

Great suggestion. And thx about the mic connection. Missed that.

 

[TLS Guy]

How about this? https://www.amazon.com/Creative-Labs-70SB173000000-Sound-Blaster/dp/B06XBZ38ZJ/ref=sr_1_4?crid=15KQPH4630JY1&dib=eyJ2IjoiMSJ9.7yg-xj3AxFjCMdLh-DX6WFGbPBOugPB1Iz37Zyfpp_8J-N0CGbJeM5KNuZfiQ1voXb86GsNu5xpWr5W8Alk0XNwZSW5qEsweWqCD6mDOXkHpY0V9bAS0na_Y-HYgW6sOUqRKTmqlBr-fmymGFc2BMfYoBZpzBorcdl7b9H-w4GfI5ZSUO6ZMhLlwdPFS4z69-X61CTJMxd_T410a3WUF9yZ5J0l_Ev3RlgqYi9m_xOwIjBWnmIL7zaFXWuS5sR4eMRIa_QixYxCHDW44L5xQ_HpEd3PsKgf_qrO9g3H9ens.19WNqTpeiuelUGCW9TeHQSK0Yxh4D7pn1U2eewj3i_M&dib_tag=se&keywords=usb+dac+for+pc&qid=1723928552&sprefix=usb+dac,aps,134&sr=8-4&th=1
For my purposes, it might be just the ticket. Plus, I need two outs instead of the y connector I have been using. One goes to my FM transmitter so I can listen to podcasts outside working on my bike or mowing the lawn, etc.
Maybe that is what blew up my card! ha.
I do still have one open usb port on the back.

I doubt you will get much in the way of quality out of that.

I would use something like this.