Tesla's body shop initiative started in 2018 after much customer moaning and groaning (and finger pointing at Tesla from independent body shops) with only 8 locations in the US. Just this year they opened the 9th location in Denver. Body shops are different than the Tesla service centers, which Tesla has always had.\n\n\nTesla has their own body shop here at the actual plant where they develop the instructions to train independent shops how to fix their cars. Cars that can't be fixed by independent shops get sent there. One of the big issues being the repair and\/or replacement of aluminum, which is obviously easier to damage and harder and more expensive to repair\/replace than steel in the average car.