Ok. My i was looking at my Dvd player on the internet and saw there like an upgrade thingy for it. So I downloaded it stuk it in a CD and Loaded up on my DVD Player. The DVD Messed up, it stopped showing video but i knew it was on because the cooling fan would turn on. I called the company and they said there is a problem with the hardware and to ship it in to get it fixed. Does anyone know how to fix it? or would it be best to ship it and get it fixed and wait weeks. Thanks!