I sold an Epson 8500UB to Mr. fuzz092888. We had a tense week with ups and downs from thinking UPS damaged it and filing a claim and bracing for a long, hard fight to thankfully discovering through the help of many friends here that it was a screen-to-projector incompatibility.
I couldn't have asked for a better and more understanding person throughout the we-think-the-projector-is-broken ordeal, but I also couldn't be more thankful for all of the testing, calling techs, sending screens back, and getting new screens to save us both lots of trouble with the claim. I am glad it all worked out in the end and he can enjoy the projector now.
Thanks again, fuzz!!!!