Maybe I shouldn't defend Onkyo

[panteragstk]

So, I've had my 809 since December of last year. I like it ok, but for ~$500 I paid after tax I love the deal I got. Well, the main HDMI output seems to have died...somehow. The sub out works and so does everything else, but the sub out doesn't support the OSD...which is important to me.

Strange thing is that my HTPC wouldn't boot the same day this happened, system directory corruption. Restored the HTPC and it's fine, but both thing happening at the same time is a little strange. Power surge maybe?

So, now off to the wonderful world of troubleshooting. Glad I'm not new at this.

 

[afterlife2]

I think I've seen a couple of threads how to fix the board on some of the Onkyo's, not sure about the 809 though. If you find it you should post it here. Could it be the power supply as to why these's always have board failure on Denon and Onkyo?

http://www.youtube.com/watch?v=Ki0OJoxH6yQ

http://www.youtube.com/watch?v=gj0x5S9ez5U

 

[Pyrrho]

I think I've seen a couple of threads how to fix the board on some of the Onkyo's, not sure about the 809 though. If you find it you should post it here. Could it be the power supply as to why these's always have board failure on Denon and Onkyo?

Onkyo TX-NR807 NoSound problem FIX! - YouTube

How to fix an Onkyo receiver - TX-SR606 - By Ed - YouTube

I don't really want to sound like a fanboy, but it is threads like this one that makes me very glad I bought a Yamaha. It is relatively rare to find such a thread about a Yamaha receiver, and they are competitively priced. I think that unless that changes, I will only recommend and only consider Yamaha in the future. It isn't that Yamaha makes a magic product; it is that so many others seem incompetent. This sort of thing should be reliable unless abused, and if it isn't, the maker is incompetent.

 

[AcuDefTechGuy]

I pretty much tell everyone I know that if they buy ONKYO, the odds are against them - best stick to Yamaha or DENON.

 

[panteragstk]

Well, I got it fixed. After making sure all video processing was off, and trying every combination of HDMI output I could I ended up resetting back to factory defaults. It worked, but I don't get why. When pushing display to see what was going on input/output wise it would always say 1080p 60 in/1080p 60 out for the sub out, but when putting back on main (before the reset) I'd get 1080p 60 in/----- out. It's almost like the main HDMI out was turned off...which it wasn't.

Very strange, but I'm glad it's working. This still has me not wanting to purchase Onkyo again. I guess when you stuff as many features as you can into a receiver QC isn't as high a priority as it once was.

Sorry for the "false" alarm.

 

[Adam]

You said that it might have been a power surge. Perhaps the processor and/or memory was affected, and the reset cleared it up. That could happen regardless of the brand.

 

[panteragstk]

You said that it might have been a power surge. Perhaps the processor and/or memory was affected, and the reset cleared it up. That could happen regardless of the brand.

I have to think that was it. Pretty strange though.

 

[afterlife2]

Glad you got it fixed. How do you reset it? Found it: holding down VCR/DVR, press ON/STANDBY. “Clear” will appear on the display and the AV receiver will enter standby mode.

 

[TLS Guy]

I have to think that was it. Pretty strange though.

Not strange at all. The power grid is nowhere near as good as you think, in fact it is pretty poor.

My UPS units frequently cut in to protect my rig, twice just last night.

This event means you need to follow the two golden rules.

1). Whole house surge protection.

2). Fast acting UPS backup to everything that has microprocessor chips. That means a unit that will switch to battery in 1 msec of the power deviating form very close parameters.

 

[panteragstk]

Not strange at all. The power grid is nowhere near as good as you think, in fact it is pretty poor.

My UPS units frequently cut in to protect my rig, twice just last night.

This event means you need to follow the two golden rules.

1). Whole house surge protection.

2). Fast acting UPS backup to everything that has microprocessor chips. That means a unit that will switch to battery in 1 msec of the power deviating form very close parameters.

Interesting. I have a UPS for the projector (bulb protection) and one for the HTPC and PS3, but not for the receiver. I guess I better look at a large one for the receiver. Any suggestions?

 

[TLS Guy]

Interesting. I have a UPS for the projector (bulb protection) and one for the HTPC and PS3, but not for the receiver. I guess I better look at a large one for the receiver. Any suggestions?

I use APC units

 

[panteragstk]

I use APC units

Figured as much. I stick with them for everything else. Thanks.