Marantz SR6001 1 day old and now standby light flashes very fast

[mplee79]

I Just received this unit yesterday from Accessories4less (refurb) and started listening to it today. The unit was on for no more than 40 minutes and then I turned it off to go for a run. A few hours later, plugged my headphones into the unit for about 5 minutes and all of a sudden it shut off. The red standby button started flashing. I unplugged the unit for 5 minutes, plugged it back in, held the power button down, held the multi/speaker button down with the power button. Nothing... Still flashing.

Please help. This is quite frustrating considering I just received it. Are Marantz receivers known to have this problem? This is a huge turn off.

Any alternatives to the Marantz sr6001 that have similar audio quality and headphone output?

 

[Superfly]

disconnect all the speaker wires from the back and connections and try to turn it on. ( just to be sure that no stray wires have touched any speaker terminals shorting the amp out.) then plug the power back in at the wall and try to turn it on. again. If it works then connect the speaker wires being careful not to touch have any stray wire touch other wires for each connection. if it does not turn on after removing all the connections then you have a bad receiver.

I hope this helps.

 

[gqmagic]

I Just received this unit yesterday from Accessories4less (refurb) and started listening to it today.

Please help.?

Would you like for one of us to call and arrange a replacement, or can you handle this?

 

[mplee79]

Thanks for the advice.

 

[Lordoftherings]

Hi mplee79,

Yes, do try what Superfly suggested.

And if no avail, try unplugging the unit from the wall AC outlet (after you turn it Off, Standby mode), and plug it back about 30 seconds later.

If still no avail, check the menu setting for the Phones.

Last one, check in your manual, near the very end, for Trouble Shootings, and for a Reset (microprocessors).

And if you're still unlucky, call Accessories 4 Less for an immediate exchange.
They will get on it instantly. They are one of the very best places to deal with, I assure you.

* And please, don't despair, you got yourself one of the very best receiver available for that amazingly low price.

Cheer up,
Bob

Note: gqmagic, I don't get it.

 

[KEW]

This is quite frustrating considering I just received it. Are Marantz receivers known to have this problem?
Any alternatives to the Marantz sr6001 that have similar audio quality and headphone output?

I got one of these about 2 weeks ago and it is very nice unit - especially for what we paid!
Any receiver is a very complex system of 1000's of components and it is a testimony to the electronics industry that we take their reliability for granted. I remember, in the early 60's, going to the drug store with my dad to test and replace tubes for the TV and Hi-Fi! The concept that specialized test equipment and a wide selection of tubes would be available at all drug stores to support home electronics just seems bizarre in today's world.
But, back on topic; any company producing these types of systems will have the occasional failure. Marantz has a good reputation and if you go to Audiogon and search for Marantz, I'd bet you would find an impressive selection of 15+ yr old equipment (compared to other mainstream electronics manufacturers).
Your question is a sound one. Marantz has a well-earned reputation for build quality. IMHO, you should accept that you got the rare failure and have Accessories4less replace the unit, but that is your decision!

I only wanted 2.1 audio and Zone 2 capability, but I could not find another receiver that came close to the SR6001's capability vs. cost.

BTW, most of us share and understand your frustration. The occasional "bi^&* and moan"/rant does a body good!
It is also good to have people like gqmagic tell us to "suck it up"! It is all good!

 

[mplee79]

Thanks for all your replies. I was just a little bit annoyed about the whole situation at first since I had waited, done my research, and finally after reading through the entire manual (textbook) having it break on me. I guess these things happen.

Do you think that the "refurbished" units are on a lower bracket in reliability, since after all, electronics do have a limited number of hours before they eventually go bad?

 

[KEW]

Electronics follow what is called a bathtub curve for their failure rate.
Envision a cross-section of a bath tub from front to back (without the top at the rim).
Failure immediately when they are first plugged in is (relatively) frequent. There are also failures where a component takes a few minutes to "cook". Once you are past this initial "burn in" period, the likelihood of a failure is much lower. In time (several years), the materials in the capacitors, etc. begin to show their age. Oxidation and long-term heat exposure both gradually degrade the materials and begin to increase the likelihood of failure resulting in the curve starting to climb at a gradual, then steeper, slope (the back of the tub).
I don't know the particulars of what Marantz or other reciever manufacturers do, but I expect that they at least turn them on to catch the immediate failures.
When I got my receiver, I immediately hooked it up and started playing it at an ample sound level - leaving it on while everyone left the house for work and school, only turning it off for sleeping. I would guess I got an easy 100 hours in the first week. After that I was comfortable that it wasn't going to "belly up" on me. I would do the same with a brand new piece of equipment. In my experience, as long as it was refurbished by the manufacturer, it is equivalent to new. There was a recent thread on buying refurb. Do a quick search.
I say give it another shot. If you get another failure, then is the time to move on to something else. By all accounts, Accessories4less will make the return go easy. As a matter of fact, they are an excellent resource. You can ask the guy there who handles returns if they get a more than normal rate of returns on the SR6001. If so ask him about more reliable options.
That is my 2 cents worth.
Good luck and let us know how it goes.

 

[KEW]

This is the thread I was thinking of:
http://forums.audioholics.com/forums/showthread.php?t=57266&highlight=reconditioned

 

[Superfly]

as posted above most failures occur in electronics within 24 hours. ( actually I would say from my experience 10 minutes then from their you are looking at 15 -30 days. Most computers I have delt with usually don't power up (OBF) Out Of Box Failure as they are called. Or show their defects within minutes of use. from their they can "cook in" and then things like cold soldering and other defective parts show themselves. As I am dealing with computers this would follow the same logic for Receiver electronics/ most electronics.
The exception to this would be Military Grade products. They tend to have a Better QC (Quality Control) and have a lower failure rate as a result. Depending on the Manufacturer a failure rate of 1 in 70 is acceptable while a military spec might be 1 in a 300 as a example ( Just an example I am not sure of the specs.)

I honestly wouldn't sweat it, They will take care of you for a replacement. They have a good reputation. If they didn't, they wouldn't have the support of a lot of people who post.

By the way How did you like it while it was working?

 

[mplee79]

Thanks for the responses. As for the receiver. I had a set of b2030p bookshelf speakers hooked up to it. For the majority of my limited time with the unit, I was primarily listening to music and trying to figure out how to work through the "setup". I'm still not 100% sure I have everything set up properly just yet and the audyssey mic is still in the mail. Any idea which mode i should be listening to music with. The options are PL II music, stereo, and a few others.

I felt that it did quite a nice job powering the speakers (which are new as well, so i do not have anything to compare them with). The setup lacked depth and dynamic and definitely thin but i guess that is expected without a subwoofer (and i probably had not set it up ideally yet). Perhaps it is the speaker and not the receiver. I felt that many recordings sounded better with manipulation of the trebble and bass in "auto" mode rather than pure direct mode. Typically, i enjoy music without too much manipulation, but in this case it was different. Again, i think this is due to the lack of subwoofer for the low frequency. Overall i felt it was decent.

In comparing the Marantz sr6001 + b2030p versus the Fatman Itube (which is a ipod dock with a hybrid solid state + tube amp) + Infinity p162 speakers, i felt that the Fatman wins in the musicality department. The sound is just richer and warmer. Considering that the Fatman uses the ipod DAC which should be far inferior to the Marantz, you would expect the Marantz to sound superior.

The headphone out is pretty decent out of the Marantz. I have a pair of Shure SRH840 and Sennheiser 580 headphones and the Marantz drives them quite well. My desktop setup is a dedicated headphone amplifier and DAC and while the Marantz doesn't sound quite as good it doesn't dissapoint. I personally am not too excited about the Dolby headphone ability. While it does widen the soundstage quite a bit, the music is just not as engaging.

My source was Apple Lossless streamed over airport express and tos-link digital in. I did not have a chance to setup the ps3 just yet.

My previous attempts at home theater was a number of years ago with a Denon receiver 5.1 channel (forget model but i remember spending ~1300) back about 9 years ago. This system was setup with a entire set of Polk Audio speakers and a rather nice velodyne sub 12 inch firing down and 10 forward. It's too early to tell if the Marantz will outdo my old home theater but i'll keep everyone updated as I pick up components.

Thanks for your help.

 

[bandphan]

I would ask you to listen to your same song selections, but not on an IPod but in a raw .wav format to compare. Compression as a term of comparison can be misleading. The fat man amp will color an already altered sound

 

[Soundman]

Too bad

I'm sorry to hear about this. I recently purchased this exact same receiver from accessoriesforless. It came in perfect condition and I've had no trouble whatsoever with it. It too was a refurb and it operates flawlessly.

 

[Soundman]

My Experience

You can read about my experience here:

http://forums.audioholics.com/forums/showthread.php?t=57601&page=5

 

[Soundman]

....oh, and don't fret. it's going to work out. I just know it.

 

[Lordoftherings]

^ Of course it's going to work out.

If his receiver happens to be defective, and it's not a wrong setting from the menu, they will immediately replaced his receiver with another perfectly working unit, guaranteed.
Accessories 4 Less are well known for excellence in customer service.

Bob