HT setup

[MacManNM]

Someone get me an e-mail address for this store. We should e-mail these bastards and put some pressure on them.

 

[Takeereasy]

Ok, being 21 is no help but how you paid should be.

Do you still have the email stating that the product is shielded from Erickson? Keep a copy of it and all your emails up to date. Also keep a copy of your posts on this website. They all show that you've been seeking help. What I'd really like is for one of the moderators or guys with tons of experience like BMXTRIX to pipe in here and confirm that lack of shielding is the problem. If that distortion on your TV is caused by magnetic interferance then the person from Erickson has created what we refer to as an estoppel in my field by saying the speakers are shielded. It means that as the distributor for a product Erickson is expected to know if the product is shielded. If they say it is then it should be. They have made themselves responsible and created a misrepresentation.

Also since you are paying by Visa you have even more options. Check out this link (the info you want is under the heading "How to write a complaint letter"):Govt. of Ont. legislation The info is about half way down the page. Call Visa to get them to put in in plain English for you.

You yourself should be able to return the speakers to World sound and vision with a copy of that email form erikson. They have no right to refuse a return because the product has been misrepresented to you. Look under section 2 of the business practices act. Drafting the letter to visa is covered under section 4 of that act. Here's the number to call to get in touch with the Marketplace Standards & Services people. 1-800-889-9768. They were a big help to be. It seems like you should be able to return the products, but actually doing so will be harder than figuring out how I suspect.

Also report these jerks so that others will find out before they get the same shoddy treatment.

Good luck and keep us posted.

 

[Placebo005]

just so we're all clear - below is the email the was sent back

-----------------------------------------------------------

Hello,
The speakers are shielded. How close are they to the TV? You would want the large side firing subs of the CM6500 to be at least 30-36” away form the CRT(s). Please note that all drivers, especially larger woofers will have some magnetic leakage from the front and rear of the cone.

Donny Coffin
Marketing Coordinator
Erikson Consumer
1-800-567-3275
Ph: 514-457-2555
Fx: 514-457-0055
www.eriksonconsumer.com

 

[Buckeyefan 1]

Placebo,

Do you want to return these speakers? If so, did you talk to the manager about returning them? You need to act now or you will be stuck with them. Do you have a family member, older brother, father, or someone who can help you out? I don't think you will be able to successfully represent yourself without someone a little older to help you. What finance company did you use? I would call them and ask for the manager and let them know you were sold goods that were misrepresented, because they are the ones that own the speakers now, not world ripoff. Some of those finance companies are huge, and will help you more than you can imagine. Get on the phone with the local finance company office manager right now.

 

[Placebo005]

Placebo,

Do you want to return these speakers? If so, did you talk to the manager about returning them? You need to act now or you will be stuck with them. Do you have a family member, older brother, father, or someone who can help you out? I don't think you will be able to successfully represent yourself without someone a little older to help you. What finance company did you use? I would call them and ask for the manager and let them know you were sold goods that were misrepresented, because they are the ones that own the speakers now, not world ripoff. Some of those finance companies are huge, and will help you more than you can imagine. Get on the phone with the local finance company office manager right now.

My brother would be able to get them return except i told him that i chucked the boxed and then he said im screwed, they have to be in original condition with box and all - cause he knows the manager there

Man i shouldve just stood tall and said no! - damn world sound and vision

 

[MacManNM]

My brother would be able to get them return except i told him that i chucked the boxed and then he said im screwed, they have to be in original condition with box and all - cause he knows the manager there

Man i shouldve just stood tall and said no! - damn world sound and vision

I think you should at least try, that is a lot of money. Also do what Buck said about calling the finance company, they will tend to help you.

 

[Takeereasy]

They are both right. Offer to pay a restocking fee if you have to (as a last resort). And in the stuff I sent you it tells how to deal correctly with the financing company if WS&V won't cooperate. I thought you wre going through Visa though. If it's a different company contact them directly. Always be polite, don't loose it on anyone, just be firm and stick with your guns. You'll do fine.

 

[Placebo005]

I think you should at least try, that is a lot of money. Also do what Buck said about calling the finance company, they will tend to help you.

The finance company is HSBC - so i guess i can give that a try

 

[MacManNM]

The finance company is HSBC - so i guess i can give that a try

Just be polite, explain to them that you feel that the product was misrepresented, and you'd like to return it. Be firm though, don't let them push you around.

 

[Buckeyefan 1]

The finance company is HSBC - so i guess i can give that a try

They are a big company. If you tell them world ripoff used high pressure sales tactics and sold you something you didnt want and it was misrepresented, and now wont return them, they will most definitely put the pressure on world ripoff to take them back. The are world ripoffs pocketbook. Get your brother who knows the manager to take one for the team and rip off someone else and save them $$$$ like they saved you $$$$.

www.reuters.com/financeNewsArticle.jhtml?type=bondsNews&storyID=8376062

www.hsbc.com

 

[Placebo005]

They are a big company. If you tell them world ripoff used high pressure sales tactics and sold you something you didnt want and it was misrepresented, and now wont return them, they will most definitely put the pressure on world ripoff to take them back. The are world ripoffs pocketbook. Get your brother who knows the manager to take one for the team and rip off someone else and save them $$$$ like they saved you $$$$.

www.reuters.com/financeNewsArticle.jhtml?type=bondsNews&storyID=8376062

www.hsbc.com

So even if the boxes are in the scrap they can still force them to take it back?
cuase my bro worked in the biz and says no matter what, without the packaging, they wont take it back

 

[Buckeyefan 1]

Absolutely because you were conned and couldn't test the equipment until you got it home. By the way, why did you chuck the boxes?

 

[Placebo005]

Absolutely because you were conned and couldn't test the equipment until you got it home. By the way, why did you chuck the boxes?

They were bulky and took up too much space to keep around

damn, goes to show u, always listen to ur gf

 

[Tom Andry]

By the way, why did you chuck the boxes?

Dude, when I was 21, the first thing I did was chuck boxes. Now, I keep them around for at least the first 30 days just in case (much to my wife's chagrin).

Come to think of it, I just threw away boxes that were almost 10 years old that had moved av equipment across country 4 times plus 5 or 6 in-town moves because a) I was about to upgrade, 2) I just bought a house and I don't plan on moving again anytime soon, and 3) no room.

 

[Buckeyefan 1]

Dude, when I was 21, the first thing I did was chuck boxes. Now, I keep them around for at least the first 30 days just in case (much to my wife's chagrin).QUOTE]

Always keep your boxes through the end of the warranty period, and tape the receipt to the boxes. You'll never lose it that way. I even scan my receipts into my computer just in case. I'll break down larger boxes so they lay flat and out of the way. When I bought my 36" Toshiba, it wouldn't fit in the car, so I made Sears remove the tv from the box and load it into my car. That way, "they" took the box.

You know, my biggest beef with this entire situation is the fact they sold you such a inadequate receiver to run their so called flagship speakers. The ad the other guy posted showed these speakers hooked up to Harman Kardon equipment. Did this guy play Metallica off a Pioneer, or an HK? I not only would as for my money back, but request they fire the rep who pushed these speakers on you.

This is all heresay, and means nothing unless you actually do something. This website means nothing to anyone unless you pick up the phone and take some action. Don't put your tail between your legs on this one, or it will be the most expensive lesson you'll ever learn, and be reminded of it every month with that billing statement.

 

[Placebo005]

Ok well, i set everything up as per mfg suggested and it works fine, no interference or nothing, the only prob is that the left speaker is too far from the power bar so i had to plug it in to the recievers out put and the other speaker in to the powerbar.
other then that, its works pretty good as much trouble its given me.

I think im gonna just keep them, but i want to thank all of you for helping me , i knew i can trust audioholic.com
sorry to dissapoint those that dispise the ikon brandm,, its my lesson to learn not to venture in stupid stores like world rippoff.

 

[Slapnutzz]

I was in that store around boxing week, high pressure sales. Been back in about 3-4 times since then, never the same people working there. Must be getting thier asses kicked in the parking lot.

The speakers look great but when the manager offered me 8700 bux worth of stuff for $105 a month for 3 years I got very suspicious.

Was there today and the guy told me 3500 for the speakers u guys are talking about. 2 minutes later he's saying some crap about the vp of icon being in town and I can have the bigger 4 way version with twin subs for 3k... lol

I'm not 100% sure but I swear they have all the speakers in the room turned on when demo'ing "just 2 speakers". Sounds awesome in the demo room.

These guys are crooks plain and simple. They're the same as the guy selling speakers out of his van, but with a payment plan.