First, I'd like to thank everyone who posted useful suggestions. And yes, everything is wired correctly. And, being an engineer and serious audiophile, I'm sure of what I'm doing when it comes to tweaking the VSX's settings.
I'm still agonizing over returning the VSX because I "want" to love it, and I don't want to pay the 25% restocking fee if I return it to Authorized Electronics. Hint - check a seller's return policy before buying!
I have the Sony and VSX side-by-side in my rack. My comparison is done by listening to the same track over and over many times, then plugging the speaker wires into the other unit. I've done this with Eagles Hell Freezes Over, Fleetwood Mac The Dance, James Taylor Live at the Beacon Theater, and various CD's.
At 1:15 into "Learn to be Still" (Eagles), there is a nice 4-beat drum sequence. With the Sony, I can sense the taught drum skin and its harmonics. With the VSX, the sound of this sequence is more of a thump, and the harmonics are barely audible.
With the Sony, Taylor's voice is open and airy, and I can sense the slight strain in his voice from doing so many songs in quick succession. With the VSX, his voice is sort of chesty, and only the fundamental tone comes thru.
When I listen to a track with kettle drums, I can hear the difference. A kettle drum has a "baahhwoomp" sound when it is struck, and you should be able to hear the skin compress then relax. With the VSX, it sounds more like "boomp". If you're not familiar with a kettle drum, it's hard to imagine what I mean.
With a violin, you should be able to hear the fundamental and harmonic tones of the string, the string harmonics mixing in the wood case cavity, and the barely audible grating sound of the bow. With the VSX, the less-obvious sounds are even less obvious.
I have tried every VSX sound field - music and movie. There are dramatic differences between the music fields, and most of them sound so "processed"
that I skip right by them.
As I said previously, how something "sounds" to a person is a matter of tase, and each person likes his/her own "sound". But I enjoy hearing all the sound that the source makes.
All sound originates as analog, and your ears are analog. The source sound is converted from analog to digital conversion when a CD/DVD is made, and then the sound is converted from digital to analog for the speaker drive. Each conversion takes the listener one step further from hearing what the source actually sounded like.
When the amplifier engineer develops the digital processing alogorithms, the result is that engineer's (or company) belief of what processing to perform on each undulation of the sound to make it "sound" good.
I'm sure the VSX is an excellent unit, but how it sounds may not appeal to everyone. I have just a few days left before my 30-day return window closes, so I'll be spending a few more late nights doing side-by-side comparisons.