I have owned the predecessor of the 3490 stereo receiver, the harmon\/kardon 3485, for eight years and find myself seeking a solution to the similar volume control issues experienced by reel-deal. Although my volume (switch?) problem has now advanced to a point where the receiver is unusable. When I turn the receiver on, a brief semblance of sound blasts through, and then quickly vanishes. Turning the volume knob back and forth firmly only results in a brief restoration of sound and quickly shuts down any sound completely. My speakers are fine, it seems this problem is definitely attributable to the volume control apparatus and my fear is that this part is solidly encased and not repairable or replaceable. Calls to recommended HK service centers has not led to any reassurances, only references to their estimate fees, a cost I hesitate to donate, and would rather use toward a new receiver, especially when it becomes obvious that there is no viable or cost-effective solution to this problem.Any advice out there would be greatly appreciated!!\n\nYou wont be able to fix those for any reasonable cost. Your looking at 80-120 to look at thing and get an estimate. You might get an estimate a little cheaper but then you have to factor in parts for the repair and more labor. Then your probably at 200 or more and at that point your better off buying new receiver with a warranty. \n\nIt's a shame but most electronics including receivers are designed to be thrown away.