C
Chu Gai
Audioholic Samurai
I agree and it would be beneficial to the population at large if more people were to avail themselves of submitting their issues. I wouldn't want them to stop there though because as Stereodude pointed out, a favorable resolution for the customer is unlikely.Considering the people that are out considerable money like those with the RSL II and others that still have not recieved their refunds. The BBB rating useless or not it does stand for something IMO, a high rating from them is not one that is deserved. 1 unresolved complaint dropped them down a full grade. Based on the overwhelming complaints regarding delivery of product, refunds as well as the illegal activity of a for profit organization conducting charity raffles on their company forum (state of Colorado), this company should be represented with a F grade. I am sure the BBB would be interested in hearing about the raffles as well.