I think both passive
radiators should move. My hunch is that the bass driver of that speaker has become disconnected, probably during shipping.
The best thing to do is to get out your multimeter and measure the resistance of both speakers at the input terminals. Since the mids and tweeter have caps in series, you will only be measuring the DC resistance of the driver and the series resistance of the inductor to the woofer. My hunch is that you are going to find an infinite resistance on that speaker.
I don't want to hear you don't have a multimeter. If you are in this hobby, that is part of the basics, so if you don't have one, go out and buy one.