AVP 7706 Returned from Service

[lovinthehd]

Wouldn't it be fairly simple to just check serial numbers to see if another unit was substituted?

 

[TLS Guy]

Wouldn't it be fairly simple to just check serial numbers to see if another unit was substituted?

Yes, but I failed in my duty!

 

[highfigh]

Yes, but I failed in my duty!

Do you keep receipts for AV purchases?

 

[TLS Guy]

Do you keep receipts for AV purchases?

No.

 

[j_garcia]

I had one snag. Even though I was careful the left channel was missing from the Quad 34 preamp, which I like for LP playback in particular. It turned out to be a bad cable from the Quad 34 to the 7706. It was a "good quality' one allegedly. In my opinion cable quality has an inverse relationship to cable cost! I have never had a cheapo RCA cable fail, but I have the higher priced ones.

Ironic right? I have never had cheap cables fail either, but also have had 2 name brand ones fail.

 

[Eppie]

Mark, looking at your old photos from the AV room, I see that there were no stickers on the front of your 7706. One thing the repair shop would definitely never do is place a new sticker on the front. Those only come from the factory and would not be available to repair techs. So either this is a brand new unit or a return/refurb in new condition. I would lean towards it being a new unit.

 

[mtrycrafts]

Yes, but I failed in my duty!

Do you still have the original manual where you might have recorded that number, or the original box?
I try to do that with most anything not consumable.

 

[mtrycrafts]

Ironic right? I have never had cheap cables fail either, but also have had 2 name brand ones fail.

How else would they sell more if it didn't fail.

 

[TLS Guy]

Mark, looking at your old photos from the AV room, I see that there were no stickers on the front of your 7706. One thing the repair shop would definitely never do is place a new sticker on the front. Those only come from the factory and would not be available to repair techs. So either this is a brand new unit or a return/refurb in new condition. I would lean towards it being a new unit.

Yes, I agree with you. I doubt they would put stickers back on a repaired unit. I do not have a record of the serial numbers.

 

[Nondemo01]

I received my Marantz AV 7706 back from Marantz 3 days ago after being away for just over 5 months. No mention of what was done.

As many of you will know this unit was replaced in my AV room by a Marantz AV 10, that I am very pleased with. It is superb.

So yesterday and today, I installed the 7706 in my 2.1 family room system. I swapped it for a much older Marantz AV7701.

So far so good. I did not keep serial numbers but I had to load all new software which took a long time and set up from scratch, which I would have to have done anyway, as they are such different systems.

I had one snag. Even though I was careful the left channel was missing from the Quad 34 preamp, which I like for LP playback in particular. It turned out to be a bad cable from the Quad 34 to the 7706. It was a "good quality' one allegedly. In my opinion cable quality has an inverse relationship to cable cost! I have never had a cheapo RCA cable fail, but I have the higher priced ones.

Anyhow, no hum so far, but it has not been on for an extended period. I am not certain it is the original units, as I did not keep the serial numbers. But there is no sign that the case screws have seen a screwdriver.

So, it is a cold rainy day, with a temp of 39F. So I am now sitting enjoying one of my favorite LPs, by the fire.

It sounds wonderful. Those speakers were loved by my late friend fill, which caused him to replace his speakers, but he still always prefered these.

Was it warranty work? If so, Marantz has this under their warranty page:

Exclusion of damages

Marantz liability for any defective product is limited to repair or replacement of the product at Marantz’s option. Marantz shall not be liable for damage to other products caused by any defects in Marantz products, damages based upon inconvenience or loss of use of the product, or any other damages, whether incidental, consequential, or otherwise.

 

[highfigh]

Yes, I agree with you. I doubt they would put stickers back on a repaired unit. I do not have a record of the serial numbers.

I save all of my receipts, invoices, boxes/packing and manuals- not only for shipping, but it's a lot easier to move if all of the boxes and packing are here. Also, shippers won't usually insure items that aren't packed in the original box with packing.