@AcuDefTechGuy
Before reaching a summary judgement on Cox, perhaps another viewpoint is in order.
I ditched cable some 6 years ago now when we bought our new house. New house, ditch the cable and just stream. Its been a wonderful experience and definitely cheaper.
One of the problems of summary judgements is they cast too wide a net. For us in our market, Phoenix, there are really only two choices : Centurylink (DSL) and COX (ethernet based) connections. Also, for us, we had to make the choice of how to get what is traditionally termed "cable TV". That meant COX to us. We ditched COX for cable TV. We have had Centurylink before and disliked every minute of it. We stream now.
But, as these things go, Cox still provides the internet connectivity (but no phone service or cable tv) to us.
In our market, they are by far the better choice over DSL and Centurylink. And in our experience, Cox delivers a solid internet product here.
Is Cox at 300Mbps (that's the level of service we are getting) too much compared to our other choice? No. Our other choice is Centurylink and I'd sooner go back to reading hardbacked books as to spend money with those guys. We could upgrade to the highspeed stuff, the Gigablast, but frankly I wouldn't see a benefit.
I think all the providers in this space suck at customer service and they all charge too much money. But, Cox for internet where I have the choice is a solid provider. Its up all the time. It rarely screws up. The throughput is awesome. We can stream, game and let the grandkids connect all they want.
Just another viewpoint. There's room for all our opinions out there in the wild n woolly world of the web.