Hi Mr. Missile, hope you're having fun with our Verus surrounds. I would say Gene pretty much hit it on the nose: With dipole, there will always be a perceived cancellation of bass in the null position, which Audyssey is probably not reading correctly and therefore it is getting the bass xover points wrong as a result in both dipole and bipole modes (I mean, as good as we think the Verus surround is, there’s no way it can do 40 Hz bass in bipole mode—at least, not anything usable--leading to the boundary gain issue mentioned here as well). So, it sounds like these may simply be par-for-the-course Audyssey quirks when it comes to phase issues, boundary gain, etc.
So it sounds like they’re probably working as they should, especially from the null position, but here’s an easy test you can try at home: If you have a test tone disc or can download test tones from the web, try to play a bass test tone warble decay that's lower than 200Hz through the speakers and move about them/get close to them while they're playing: This way, you’re no longer in the bass null, and you can get a better idea of the speakers' lower end response, though you will always get less low end bass reach through dipole mode than bipole mode no matter what. I’ve tried that test here with our speakers, and I can get weaker (but still very usable) bass response down to 80Hz or so in dipole mode. If it really is not playing anything below 200, then it's possible they’re not working as they should, and you can certainly exchange them within your 30 days as we don’t want you to keep those speakers if they’re not working as they should. Thanks for choosing Aperion Audio, hope this helps, and let us know if we can be of any further assistance.