Check out this comment in the post here:
Mike Kay 1923–2012 | Stereophile.com. Just great stuff, great passion:
As a junior member of a metro NY area rep firm, I got all the good jobs. One of them was taking Amanda McBroom around to see some of the retail establishments selling Sheffield Labs recordings. At the end of a long afternoon, Amanda and I ended up at Lyric and it was then that I learned what an incredible salesman Mike Kay was.
Knowing that Amanda was on her way to the store, Mike orchestrated a demonstration to end all demonstrations. The system he assembled included the Infinity IRS columns. The turntable, cartridge, and electronics? Ask someone else, I certainly don't remember. Nor do I have to. But I will never forget the incredible graciousness Mike showed to Amanda, his low-key but authoritative explanation of why he chose these components for the demo, why he wanted her to hear her voice singing her song "The Rose." Amanda's jaw dropped as the last notes faded.
I was transfixed. I heard nuances from those speakers I had never heard before. And I had played that song on many, many other systems, some of them world-class in their time.
It was my first introduction to the full force of "the Mike Kay difference" and it was then that I saw his contribution to our industry. I had just been exposed to the smoothest, most cosmopolitan presentation of technology in the service of music I could then imagine. Nothing I have seen or heard since has surpassed that afternoon.
Granted, Mike could be a real pain in the butt to a junior rep. (He had once told another manufacturer that I needn't call on the store because I couldn't do anything for him.) And I knew all the legends of his inviting the "unworthy" to leave his establishment.
But that afternoon, I saw genius. I know some will scoff at this description. To them, I say only "You weren't there."