Glad you picked up on that reference. You must be an old fart, too.
Naturally, we didn't call them that to their faces. It just got dicey when they went to
TRY to get new speakers a day or so after buying them and were told that we would have to send them out before we could authorize a "free" replacement and, if they died of natural causes they would get a replacment. Believe me, we didn't have to call them idiots in so many words. They knew what they were.