Cavingman,
Welcome to this forum. These guys who are working with you to help isolate your problem,
Rickster71 and
TLS_Guy are awesome and very,very knowledgable!
![Smile :) :)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
They are very helpful provide excellent information!
![Wink ;) ;)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
You are in much better hands than Allstate
Hope you get you problem resolved in short order!