I checked a few things, and it looks like a typical Android box reloaded with copyright infringement tools. The website is sketchy AF and full of typos. It makes me assume the "creators" are just as meticulous in creating this box as they are in maintaining their own website, which is their most important public presence or face, then I'd definitely not expect much out of such a company of their "product"
As others mentioned, it's 100% illegal to sell these boxes, and likely to use them too. If it uses the P2P protocol (like torrents) to stream the content to you, I guarantee you will get in trouble.
You won't find support for such products here.