I can only speak for what I saw and experienced in Australia, but PAC were pathetic when it came to Pioneer. I feel they were least interested in the brand and even when it came to the Hi Fi shows here, there was never an active demonstration, and it got worse over the years. First it was static displays, very little information on Pioneer products and then finally Pioneer products were no longer at the show, but there was always Onkyo operating and of course Klipsch. Even when I spoke to them about purchasing a new AV receiver, there was never any will to help. Speaking with one of their ex-employees here, he told me there was never any interest in Pioneer and that the push was always going to be Onkyo and he also went on to tell me that certain tech, such as issues with HDMI boards on Onkyo products, were finally sorted with the help of the acquisition of Pioneer. He also went on to use Jamo as an example. He said to me, they owned Jamo for years and do you see them anymore. Good point, as Jamo has just disappeared here in Australia. I understand the challenges of manufacturing and selling in a highly competitive market, but if you are going to do it, you have to do it yourself. No one cares for your brand like the company cares for its brand, although in Pioneer's case I wonder. I wrote to Pioneer Japan and informed them that they were being poorly represented here, but I'm just a voice in the wilderness. You can see clearly that all the guys and girls at PAC, locally anyway, were more interested in partying and having their pictures taken, rather than talking to genuine customers. Me; I'm glad these days are over, and I hope that Pioneer gathers itself and dose itself, the brand and its loyal customer base, the justice it deserves.
