No, they didn't, we did a soft reset at first, and I ran a sound test, after I played some video, and it started doing the same "jumping", then we did the factory reset, went through the same process, and it was no fix.
As PA240, it is only 2 chennal amp, how will I be running my center channel? Unless I keep center hooked up to Denon and L and R to the Arcam, if it's possible.