Soft reset and hard (microprocessor) reset were the ones I was thinking of, wasn't thinking of the network reset. Sometimes other issues come along in older units, tho.
Did you get the Spotify connect update installed? That was the only streaming service I used generally, some others IIRC stopped functioning and were never updated, too. These days I use external streamer via a Chromecast Audio unit, as in its current location it's a pain to string an ethernet cable or attach a repeater type router pretty much just for the one service I want it has onboard, and still allows me to stream my own content as easily as via the avr directly. Which streaming services on the avr do you use?